Social Media & Community Investment Coordinator

Hours of Work: Full-Time (35-40 hours per week) 
Location:           Whitehorse, Yukon

At Air North we believe that connecting people is more than just a business—it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment.

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Why join us?

• Phenomenal local and international flight benefits for you and your family!
• Extra travel benefits such as hotels and cruises
• Employer paid health & dental benefits
• Group RRSP investment options
• Cargo shipping benefits
• Vehicle and home heating fuel discounts through Chieftain Energy for you and your family

Role Summary:

This role is key to enhancing the online presence of a diverse group of brands, including Air North, Chieftain Energy, and the Black Wolf Bistro, while supporting broader initiatives across events, retail, marketing, and communications. As part of a collaborative and multi-faceted Marketing Team, the coordinator champions community investment and outreach, using social media as a tool to connect with audiences, tell meaningful stories, and support the mission-driven work of each brand. This includes promoting community-focused programs, events, and partnerships through social media channels, and collaborating cross-functionally to amplify impact and drive engagement both digitally and on the ground.

Key Duties and Responsibilities:

• Create original multimedia content (photos, videos, graphics) and curate relevant third-party or user-generated content to enhance engagement on Instagram, TikTok, Facebook, LinkedIn, X, YouTube and Pinterest
• Plan and manage a content calendar; schedule, publish, and monitor daily content across multiple social media accounts to support marketing campaigns and initiatives
• Collaborate with internal teams and external partners to plan, create, and deliver campaigns, promotions, and story telling
• Actively engage with followers by responding to comments, tags, and mentions
• Support on-the-ground event coverage, including live posting, photography, and videos
• Work closely with internal stakeholders to align social media content with business goals
• Monitor platform analytics to track performance and generate regular reports with data-driven recommendations

Must haves:

• Post-secondary education in Marketing, Communications, Public Relations, Digital Media, or a related field or equivalent combination of education and relevant experience
• Minimum two (2) years of professional experience in social media management and digital content creation
• Experience working in a corporate environment where success requires collaboration between multiple departments, contractors and vendors
• Demonstrated experience creating and managing social media content across multiple platforms (Instagram, Facebook, TikTok, LinkedIn, X, YouTube, etc.)
• A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities
• Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support
• Must be a legally entitled to work in Canada

Nice to haves:

• Fluency in written French considered an asset
• Professional photography, video and/or graphic design experience an asset

Ready to join us?

• Submit your resume and cover letter explaining why you are an ideal fit for the role
• If selected, we'll reach out within 10 days for a brief introductory call
• Successful candidates will then proceed to an interview with our Recruiter and Hiring Manager
• We aim to make final decisions within 14 days of the initial call

 

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