Senior End to End Program Manager, AG

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role

eBay is re-imaginging the future of e-commerce - building a trusted marketplace. The Authenticity Guarantee proposition is a core component of this vision, ensuring buyers and sellers can shop with confidence. With innovative and exciting initiatives, the Authentication Operations team is a fast-paced and passion-filled team to be a part of. This team has successfully launched watches, handbags, sneakers, trading cards, and apparel authentication in the US, UK, Germany, Canada, Australia, and Japan in a few quick years.

We are now expanding the reach of our world-class authentication infrastructure. You will join the team to program manage critical initiatives end-to-end across multiple workstreams. This is a fast-paced, high-impact role where you will lead the initiatives to success through strong and agile program management with a diverse set of partners across regions. 

What you will accomplish

As the End to End Program Manager, you will be at the center of a complex, cross-functional initiative that spans product, engineering, operations, policy, legal, customer experience, and go-to-market execution. You will:

• Lead end-to-end program orchestration across both technical and non-technical workstreams. Being the connective tissue across partners, integrating product, engineering, operations, policy, legal, and go-to-market workstreams into a single execution framework. 

• Bring structure to ambiguity, drive planning and execution across multiple teams, and establish coordinated delivery plans with strong alignment, accountability, and momentum.

• Drive program governance, including achievements, dependencies, status reporting, decision logs, and clear escalation paths to keep cross-functional teams aligned and unblocked.

What you will bring

• Technically fluent and experience in technical PMO roles.

• Exceptional communication skills, with the ability to influence and coordinate cross-functional partners without formal authority.

• Highly organised, with attention to detail, strong ownership mindset, pragmatic and judgment to know when to dive deep, when to escalate and when to drive alignment through influence to meet deadlines in high-pressure environments.

• Experience managing external parties as a primary point of contact.

• High degree of agility and comfort with changing or evolving strategic directions.

• Experience with project management tools to maintain rigorous schedule, identify critical path.

• Experience and ease using AI to drive program management deliverables more efficiently.

• Ability to collaborate across global time zones, with flexibility in working hours to support key meetings and workshops. 

• Travel to eBay and partner offices and AG operational centers as needed.

• Prior experience in authentication or logistics/operations is a plus.

Additional Details

The base pay range for this position is expected in the range below:

$103,600 - $177,800

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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