Manager, UX Designer

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

This role is responsible for creating intuitive, user-centered digital experiences for GCash. The UX Designer translates complex business and customer needs into functional design solutions, ensuring every digital touchpoint is optimized for usability, accessibility, and brand consistency.

You will be responsible for the following:

• Create end-to-end user flows, wireframes, mockups, and high-fidelity prototypes across different devices and platforms.
• Translate business requirements and customer needs into intuitive and engaging user experiences.
• Apply design thinking and user-centered design principles to identify problems and develop effective solutions.
• Conduct rapid testing, gather feedback, and continuously improve designs based on research and data.
• Collaborate closely with Product, Engineering, Growth, Compliance, Legal, and other stakeholders throughout the design process.
• Maintain UX design specifications, wireframes, and documentation to support development teams.
• Evaluate existing user journeys and experiences, identify improvement opportunities, and recommend enhancements.
• Analyze post-launch performance, user feedback, and analytics to optimize product experiences.
  

We are looking for:

• A creative and user-focused designer with a strong passion for solving customer problems.
• Someone who can balance hands-on design work with stakeholder management and collaboration.
• A strong communicator who can clearly present design concepts and recommendations.
• A proactive individual who thrives in a fast-paced and dynamic environment.
• A team player who can work effectively across multiple functions and business teams.
  

Key Qualifications:

• At least 5 years of experience in UX/UI design, conceptualization, wireframing, and prototyping.
• Strong proficiency in Figma (required).
• Experience with Sketch, Adobe Creative Suite, or similar design tools.
• Solid understanding of UX principles, usability heuristics, accessibility standards, and design best practices.
• Experience translating business requirements into user-centered design solutions.
• Strong analytical, problem-solving, and communication skills.
• Experience working with digital products, mobile applications, or technology platforms.
• Experience in banking, fintech, or technology companies is an advantage but not required.
  

What Success Looks Like:

• Delivery of high-quality wireframes, prototypes, and UI assets.
• Improved customer experience, app ratings, and user engagement.
• Effective collaboration with cross-functional teams and stakeholders.
• Continuous optimization of user journeys based on customer insights, research, and analytics.

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package