Technical Training and Development Manager

Anglian Water is an award winning organisation with almost 5,000 employees and over 6 million customers. We’re proud to have been voted as the best place to work in the UK and to be winners of the prestigious Utility of the Year award.

We recently announced plans to invest £6.5 billion into our regions water and sewerage networks, to help protect the environment and secure water resources for generations to come.

What will you be doing?

Reporting directly to the Training and Development Business Partner for our Water Services business unit, you will partner with key operational teams to ensure the delivery of innovative, timely and cost effective technical training and assessment. You will source and develop unique training solutions and benchmark these externally to ensure we are the leading performer in the use of new treatment techniques and equipment, with a particular focus on operational best practice. This position will specialise in the area of Water Supply Treatment so you must possess a strong background in this area and have a proven record of Water Supply Treatment and Water Supply Treatment experience.

This exciting opportunity is integral to the development and implementation of consistent operating standards and for the continuous review and improvement of our important water supply treatment processes.

Working with operational managers and other operational specialists you will ensure that training is designed and developed to maximise value for money, reduce accidents and incidents and ensure the competence of our staff. Delivering great customer service is important to us so you will ensure that training activities and materials are efficiently delivered with a strong focus on customer service.

What do you need?

We are looking for an experienced Training and Development Manager who has the passion and experience to deliver successful training initiatives that drive performance. In particular you will need to have:

• A recognised Health and Safety qualification ie. IOSH

• Knowledge and experience of front line operations and an understanding of water supply treatment processes. Essential minimum of 3 years of front-line operational experience s for Water Supply or Treatment .

• A recognised training qualification e.g. TAQA or A1 - While this is not an essential requirement, we are happy to support the successful candidate in gaining it as a development opportunity

• A good understanding of operation and maintenance of mechanical assets

• Excellent training and presentation skills

• Excellent communication and facilitation skills

• Strong organisational and prioritising skills

• The ability to challenge effectively at all levels

• An excellent customer service focus

What benefits do we offer?

Our people are important to us and we want to make sure that we reward and recognise all of the great work that they do. Some of our benefits include:

• Bonus scheme

• Private health care

• Competitive pension scheme

• 26 days annual leave rising with length of service

• Flexible benefits to support your wellbeing

• Flexible working (dependent on your role)

Why Join Us? 

We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential. We also take Health and Safety very seriously in everything that we do.

Our customers come from all walks of life, and we want our teams to reflect that. We're committed to creating an inclusive workplace where everyone can thrive. 

We proudly support: 

• The Social Mobility Pledge 
• Business in the Community's Race at Work Charter 
• Armed Forces Covenant (Gold) 
• Disability Confident Employer 
• The Women's Utility Network 

Ready to make a difference? 

Apply now and tell us your story. We'd love to hear what inspires you, what motivates you, and why you'd be a great addition to this team. 

Closing Date - Sunday 6th September

Interview dates - Wednesday 16th & Thursday 17th September

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