COMMUNITY CENTER SUPERVISOR - 0926

City of Greenville, South Carolina

Yesterday

Salary: $60k – $78k/yr
Location: 206 S. Main Street (City Hall) - Greenville, SC, SC, US
Education: Associate
Source: GovernmentJobs

Description

Job Summary

Under general direction and in compliance with standard operating procedures and policies, oversees and coordinates recreation community center activities and operations. Manages the day-to-day operations of a community center, including developing, planning, organizing, and executing recreation/education programs that meet the needs of the community. Supervises and schedules full-time, part-time, seasonal, and temporary personnel and volunteers. Coordinates assigned activities in collaboration with other divisions, outside agencies and the public. Transports participants to various sites throughout the City to participate in recreation activities. Oversees the maintenance of the community center and facility grounds. Responds to and resolves customer issues and needs. Interacts frequently with neighborhood associations, local businesses, and the public to determine recreation interests and needs for all ages and provide program opportunities. Manages program participation and facility rental revenue, maintains activity, and budget reports. Purchases program and facility supplies and materials, manages resource allocation to facility and activities, and submits budget proposals to supervisor.

Essential Functions

Essential Functions	% of Time
Plan, Organize, and Direct Recreation Programs: Plan, organize, and implement recreation programs, including but not limited to, summer and holiday day camp programs, afterschool programs, arts programs, senior adult programs, teen programs, and special events. Adapt recreation programs to meet needs of the department and the community. Conduct research to identify programs of value and interest to the community; evaluates program effectiveness and viability. Make recommendations on new programs or modifications of existing programs to meet community needs. Serve as a liaison and resource for community agencies and other organizations. Perform community outreach to promote recreational programs and stimulate interest in center offerings. Determine site-specific program rules, guidelines and responsibilities for staff and program participants. Manage disciplinary issues of program participants/facility users. Communicate with participants and family members, other participants, and public. Submit program and site information to be included in monthly newsletters. Collaborate with management or supervisor to purchase equipment and services from outside vendors.	40%
Supervise Community Center Staff and Volunteers: Supervise full-time, part-time, seasonal, and temporary community center personnel and volunteers. Set performance expectations and standards; prioritize and assign program and facility responsibilities; schedule, manage, approve and communicate staff work hours; approve timesheets; and monitor performance. Provide coaching, training, and development opportunities. Maintain a safe work environment. In coordination with management or supervisor, participate in the hiring and selection of staff; and ensue the timely documentation and discipline of employees consistent with Human Resources policies. Write and conduct performance evaluations.	25%
Maintain Facility: Oversee the maintenance and upkeep of the community center and facility grounds. Work with the Recreation Facilities Supervisor to complete inspection reports and maintain facility equipment and make minor repairs. Oversee the duties of the facility custodial staff, ensuring overall safety, cleanliness, and appearance of the community center and its campus. Coordinate with the Recreation Facilities Supervisor and Parks and Grounds division to make repairs, address facility concerns or issues, and complete monthly inspection reports in work order software.	15%
Perform Administrative Tasks: Monitor and evaluate the quality, responsiveness, efficiency, and effectiveness of assigned City service programs, service delivery methods and procedures. Recommend and implement goals and objectives for providing effective community center services. Keep records to include daily drop-in participants, program participants, rentals, revenues, expenses and outcomes, and prepare the information for monthly, quarterly, and yearly reports. Utilize registration software to assist the public, input registration information on program participants and run necessary reports as needed. Monitor daily expenditures. Prepare revenue and expense reports for all programs. Purchase supplies for facility operations.. Participate in the development and administration of assigned program budget. Participate on a variety of staff and community committees and coalitions.	15%
Promote Community Center Programs: Develop, promote, and market community center programs. Foster strong community engagement and collaborative programming by developing contacts and maintaining relationships with local stakeholders including civic associations, school parent teacher associations (PTAs), and neighboring businesses/organizations.	5%

Perform other duties as assigned.

Job Requirements

Associate degree in sports management, parks and recreation management, or a related field.

Over four (4) years of experience in the field of recreation or any equivalent combination of education, training, and experience, which provides the requisite knowledge, skills, and abilities for this job, may be substituted for evaluation at the discretion of City management.

Must have or obtain CPR & First Aid certifications within six (6) months of hire.

Preferred Qualifications

Bachelor’s degree in recreation, or a related field.

Prior supervisory experience.

Certified Parks and Recreation Professional (CPRP) certification.

Driver's License Requirements

Valid South Carolina Class D Driver's License.

Performance Requirements

Knowledge of:

Recreation programming and facility management.

Principles and techniques for fostering effective work groups, inter-departmental relations, and community partnerships while providing high level of customer service.

Modern office practices, methods, and computer equipment and applications.

General facility maintenance and safety.

Ability to:

Plan and administer a comprehensive and diversified recreation program for all ages, abilities, and interests.

Provide supervision, leadership, training, and direction for assigned staff.

Maintain order and safety in a crowded and noisy environment.

Respond appropriately to changing situations.

Maintain facilities and equipment in a clean, safe, and secure environment.

Identify and analyze community needs and promote interest in assigned program areas.

Develop program budgets and monitor revenue and expenses with accurate financial records and reports.

Independently organize work, set priorities, meet deadlines, and follow up on assignments.

Demonstrate strong customer service skills and establish, maintain, and foster positive and effective working relationships.

Respond to and resolve difficult citizen inquiries and complaints, and advise the public on policies, procedures & regulations as it relates to the community centers and recreation programming.

Develop and foster relationships with local community stakeholders, civic organizations, and community members.

Work independently and exercise effective judgement and professional thinking.

Communicate information positively, clearly, accurately, and effectively for a variety of audiences.

Learn and effectively use City recreation programming software.

Read, comprehend, and apply knowledge of rules, regulations, and procedures as they relate to the City recreation programs.

Make mathematical calculations and draw logical conclusions; work with fractions, percentages, ratios/proportions and measurements.

Write reports, prepare business letters, summarize meeting minutes, and compose emails in a clear and professional manner.

Work evenings and weekends as required.

Drive a City vehicle including a 15-passenger minibus to various locations for recreational programming.

Use, operate, and maintain a variety of operational equipment and audio-visual equipment.

Operate general office equipment to include scanner, printer, copier, calculator, telephone, and computer with Microsoft Office Suite.

Utilize specialized software and systems to include registration software.

Working Conditions

Primary Work Location: Community Center building.

Protective Equipment Required: None.

Environmental/Health and Safety Factors:
Occasional exposure to unpleasant environmental conditions and/or hazards with outside work required. Weekly exposure to extreme temperature and wetness and/or humidity.

Physical Demands:
Constantly requires hearing, vision, talking, carrying, pushing/pulling, sitting, standing, and walking/running. Frequently requires fine dexterity, handling/grasping, lifting, reaching, twisting, bending, crouching and stooping, kneeling, and foot controls. Occasionally requires climbing. Medium strength demands include exerting up to 10 pounds constantly, exerting up to 10-20 pounds frequently, and exerting 20-50 pounds occasionally.

Mental Demands:
Constantly requires working closely with others as part of a team. Frequently frequent change of tasks and working in noisy/distracting environment. Occasionally requires time pressures, performing multiple tasks simultaneously, tedious or exacting work, emergency situations, and irregular schedule/overtime.

Americans with Disabilities Act Compliance

The City of Greenville is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Prospective and current employees should contact Human Resources to request an ADA accommodation.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills

CPRComplianceCustomer Service

COMMUNITY CENTER SUPERVISOR - 0926

Description

Skills

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