Office Secretary - Customer Service Rep

Are you ready to join a dynamic team where your organizational skills and go-getter mindset will be valued every day? Future Auto Service in Burbank, CA is looking for an enthusiastic full-time Office Secretary – Customer Service Rep to become an essential part of our in-office team.

WHAT'S IN IT FOR YOU?

You will work full-time, in-office from 8 am to 5 pm, Monday through Friday. Weekend hours may be required and will be specified as needed. As an Office Secretary - Customer Service Rep, you will step into a busy, organized office where your communication skills and attention to detail will shine. You'll answer inbound phone calls, reach out to warranty and insurance companies on behalf of customers, and make follow-up calls to ensure top-notch service. Your role will include reminding customers about upcoming services and documenting every interaction with care. When cars arrive, you will take photos to keep our records thorough.

All that you need is:

• High school diploma or equivalent (some higher education is preferred)
• Go-getter mindset
• Good listening skills
• Highly organized and detailed in customer notes and interactions
• Strong communication skills
• Bilingual skills (a plus)

HOW DO WE CARE FOR OUR TEAM?

This full-time Office Secretary - Customer Service Rep opportunity offers competitive hourly pay ranging from $18 – $24 per hour, depending on experience.

OUR GENEROUS BENEFITS

• An IRA
• Bonuses
• Flat-rate work
• A pristine work environment with the latest tools and equipment
• Frequent company lunches and fun company parties

A LITTLE BIT MORE ABOUT US

Future Auto Service has a solid reputation for providing top-notch auto repair and maintenance services. Established in 2016 after acquiring a long-standing mechanic shop, we take pride in going the extra mile for our customers. With our skilled team, clean working environment, and state-of-the-art tools, we offer efficient, quality automotive services that turn first-time customers into lifelong partners. Join our bustling shop today and advance your career with a team that values and supports you!

TAKE THE NEXT STEP!

We want to hear from you! Start your journey today with our quick and mobile-friendly application process.