AI Product Director

Role Summary

You'll decide which agentic systems are worth building to transform how millions of customers experience brands every day: from a beverage giant's marketing campaign to a global retailer's in-store assistant or an iconic carmaker's ownership journey. You own product direction, investment, and commercial performance across a portfolio of AI Accelerators that we bring to our clients. You'll decide where to invest in reusable AI Accelerators, ensure AI Consultants can scale them across clients, and line manage a team of AI Product Managers delivering the work. The hard, interesting part of this job is that we're an agency first: sold client work will sometimes have to win over product ambition, and your job is to find the pragmatic path anyway — pulling a reusable pattern, a piece of IP, or a genuine lesson out of bespoke work rather than treating it as a dead end. 

What will your day look like?

• Deliver AI Solutions to Clients: Lead AI Product Manager team to successfully deliver state-of-the-art agentic solutions in collaboration with AI Solution Consultants, AI Engineers, and AI Architects.  

• Set Strategic Vision & Portfolio Strategy: Define the AI product vision across domains and make data-driven investment decisions, including building business cases to fund AI Accelerators based on effort/value, unit economics, and margins. 

• Drive Commercial Performance: Maintain commercial accountability (revenue, cost, margin), prioritization, and investment calls across the AI Accelerator portfolio. 

• Build Reusable Scalable Assets: Lead the creation of reusable AI product assets that allow teams to scale selling existing solutions across clients rather than building from scratch every time. 

• Establish Product Excellence: Make deliberate build-vs-reuse choices and set the standard for discovery, scoping, and success metrics across the PM team while maintaining a deep view of the evolving AI product landscape. 

• Act as an Executive Advisor: Serve as a trusted product advisor to senior client stakeholders and internal leadership on high-stakes investment and product decisions. 

• Lead & Mentor: Line manage, mentor, and coach a team of AI Product Managers on product practice and delivery discipline. 

Who are you going to work with?

• AI Product Managers: Your direct team, whom you will line manage, mentor, and coach in product discipline and execution. 

• AI Solution Consultants: Key partners who will take your scalable AI Accelerators to client accounts and deploy them at scale. 

• Engineers & Architects: Technical counterparts with whom you’ll evaluate system design trade-offs, technical feasibility, and build-vs-buy decisions. 

• Senior Clients & Executive Leadership: High-level stakeholders whom you will guide through strategic AI investments and product decisions. 

• Cross-Functional Client Delivery Teams: Account leaders and delivery teams with whom you'll navigate competing account priorities and resource allocation. 

What do you bring to the table?

• You are AI-native: You work with the agent in the middle, and you have built things with Claude, ChatGPT or Cursor: a workflow you automated, a skill others use, a tool you wired together. We will ask you to walk us through the process, not just the output.  

• Product Leadership: Significant experience owning strategy, roadmaps, and delivery for AI-enabled products or platforms. 

• Client Delivery Experience: Proven ability to drive AI Accelerator development within client delivery environments while balancing competing account priorities and engineering capacity. 

• People Leadership: A proven track record of managing, coaching, and mentoring product managers in delivery discipline. 

• Commercial Acumen: Strong commercial judgment with experience building investment cases, evaluating unit economics/margins, and making credible build-vs-buy/reuse decisions based on market research. 

• Technical Fluency: Ability to credibly discuss system architecture, technical trade-offs, and design with engineers and architects.