- Location
- T'bilisi, GE · Beograd, RS
- Workplace
- Remote
- Type
- Full-time
- Seniority
- Mid
- Source
- Teamtailor
Description
Overview:
SOFTSWISS continues to expand the team and is looking for an Integration Manager. We need a true, experienced, and accomplished professional who shares our culture and values.
About Product:
SOFTSWISS Game Aggregator
A fast and cost-effective solution that allows you to integrate and manage casino gaming content easily
Purpose of the role:
You will play a key role in ensuring the stability, reliability, and efficiency of system integrations that connect our clients’ environments with internal platforms. By analyzing requirements, configuring integration environments, and monitoring API communication, you will help maintain seamless data exchange and high system performance.
Your technical expertise and analytical mindset will be essential for identifying and resolving issues, preventing potential disruptions, and continuously improving the integration process. Working closely with both clients and the development team, you will translate business needs into technical solutions, supporting the company’s commitment to reliability, performance, and client satisfaction.
Key responsibilities:
Configuration and maintaining of integration environment
Analysis of clients' requirements and API integration consulting
Troubleshooting and system monitoring and analysis
Preventing issues, providing reliability and improving performance
Communicating vendor requirements to the development team
Required Experience:
Strong knowledge of network technologies, concepts and generally how the modern Internet works
Good understanding of API communication, experience with logging, error monitoring systems, and ability to reading log files or error traces
Knowing of SQL basics
Good debugging, analytical, problem-solving skills
Upper-Intermediate English and Russian
Ability to work both independently and in a team
Nice to have:
Previous experience as a technical account manager, manual QA, or technical support specialist of field-specific education
Our Benefits:
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events