Sales Support Coordinator (NYC Hybrid)

Overview

HarperCollins is seeking a Sales Support Coordinator to join the Sales team working with our independent and wholesale business. Under general supervision, the Sales Support Coordinator will work closely with their manager, sales colleagues, and the retail marketing teams to support and coordinate efforts toward positioning frontlist and backlist titles for maximum exposure and sales. This role reports to the VP, Sales Director, Independent Sales & Wholesale and provides day-to-day support to the Director, Independent Channel and the Associate Director, Retail Marketing.

The ideal candidate loves books, has some understanding of the publishing landscape, communicates clearly in writing and in conversation, and is highly organized. The role includes regular internal sales meetings and select account meetings and presentations throughout the year. This role offers direct exposure to the independent and wholesale channels and a pathway into sales.

Responsibilities

Sales Support and Reporting

• Support the Independent & Wholesale sales teams for the Adult and Children’s Divisions by preparing sales call buy reports, comp title research, weekly sales reports, preview presentations, and hot title/stock reviews; tracking coop; and running ad hoc sales reports as needed.
• Organize and prepare account-specific presentations.
• Coordinate a seasonal update on the trends, opportunities, and sales of the library channel.

Administrative Support

• Provide administrative support to the Director, Independent Channel and the Associate Director, Retail Marketing.

Bookseller Support & Database Management

• Montior the high-priority general inbox, delivering exceptional customer service to our independent bookstore partners by answering account queries and directing accounts to the appropriate internal contacts promptly.
• Maintain and update the bookseller database.

Meetings and Events

• Attend Launch and Positioning meetings for the Adult and Children’s Divisions.
• Take clear, comprehensive notes and coordinate follow-ups for weekly staff meetings and seasonal conferences.
• Support the Events Manager with the seasonal events request process and contribute to seasonal conferences, events, and independent bookstore fall and spring regional shows.

Marketing Coordination

• Coordinate setting up seasonal galley mailings, distribute digital marketing assets, and streamline and track marketing requests.

Ideal candidate will bring:

• Strong customer service and problem-solving skills, with a passion for efficiency.
• Exceptional written and verbal communication skills.
• Superb organizational skills, with the ability to multi-task and meet deadlines in a fast-paced, ever-changing environment.
• Proactive follow-up and strong attention to detail.
• The ability to work both independently and as part of a team.

Qualifications

• College degree or equivalent work experience.
• Ability to work in a hybrid working environment.
• 1-3 years of experience in publishing, bookselling, or a related sales support or administrative role.
• Proficiency in Excel, PowerPoint, Word, and OneDrive.
• Experience with Canva is a plus.
• Some knowledge of the independent and/or wholesale/library sales channel is a plus.

HarperCollins Publishers is a company full of people who are passionate about books.

When you apply for a position, we want to know why you want to work here, and why you are interested in the job. Tell us about a book or bookseller experience that shaped your interest in independent bookstores. That’s why cover letters are strongly preferred.

The salary for this position is $55,000. We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.  

In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce. Visit our careers webpage for more information.     

HarperCollins Publishers is an equal opportunity employer.

HarperCollins Publishers is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [email protected]. Note: we will only respond to accommodation requests.