Supervisor Environmental Services - Full Time - Evenings -

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Evening (United States of America)

Supervisor Environmental Services - Full Time - Evenings

The Supervisor, Environmental Services (EVS) oversees the daily operations of the EVS department under the direction of the Manager/Director. The role is responsible for ensuring a clean, safe, and compliant healthcare environment while leading staff, maintaining quality standards, supporting infection prevention efforts, and delivering excellent customer service.

Key Responsibilities

Leadership

• Plan, organize, schedule, and supervise EVS operations on assigned shifts.
• Lead, coach, train, and develop team members.
• Conduct interviews, performance evaluations, competencies, and corrective actions.
• Hold staff huddles and team meetings.
• Work alongside EVS Technicians when needed.
• Support departmental and organizational goals.

Quality & Safety

• Monitor and inspect cleaning quality and staff productivity.
• Ensure compliance with Wellstar standards, regulatory requirements, OSHA guidelines, and infection prevention protocols.
• Provide ongoing coaching and competency training.
• Participate in performance improvement (PI) initiatives.

Customer Service

• Promote and model excellent customer service using AIDET principles.
• Support patient, family, and internal customer satisfaction.
• Perform service recovery when necessary.
• Demonstrate behaviors aligned with the Wellstar Experience.

Financial Stewardship

• Ensure proper use and care of supplies and equipment.
• Monitor waste handling and disposal procedures.
• Maintain efficient inventory and supply practices.

Minimum Qualifications

Education

• High School Diploma or GED required.
• Associate degree in a related field preferred.

Experience

• At least 1 year of leadership experience (Lead or Coordinator) in housekeeping/environmental services within healthcare, hospitality, or Class A commercial facilities. OR
• 2 years of staff-level EVS/housekeeping experience in healthcare, hospitality, or Class A commercial settings.

Preferred Certification

• CHEST (Certified Healthcare Environmental Services Technician).

Required Skills

• Leadership, coaching, and team supervision.
• Strong verbal and written communication.
• Knowledge of regulatory, OSHA, and safety compliance requirements.
• Experience with cleaning equipment, floor care, and clinical environment cleaning.
• Customer service and service-recovery skills.
• Inventory and supply management.
• Microsoft Outlook, Word, and Excel proficiency.
• Knowledge of hazardous materials and material safety compliance.

Ideal Candidate Profile

A successful candidate is a hands-on leader with healthcare or hospitality environmental services experience who can motivate teams, ensure regulatory compliance, maintain high cleanliness standards, and provide exceptional customer service while supporting infection prevention efforts.

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