Workers' Compensation Assistant

Insurance: Your choice of several medical, dental, vision, and life insurance plans To learn more, visit: https://www.lacoe.edu

Online applications must be submitted by: 11/16/2026 11:59 P.M. (Pacific)

Retirement: PERS Defined Benefit Plan Paid Time Off: 12 vacation, 15 holidays, and 12 illness days.

This position performs a variety of technical clerical duties to support the Workers’ Compensation Unit, including processing of workers’ compensation claims and maintaining records of injuries reported. 

The Well Qualified Candidate Will Possess the Following

Knowledge:

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• Workers’ Compensation benefits, requirements, policies, and procedures
• California Labor Code and California Education Code pertaining to workers’ compensation
• Rules and regulations of the local and federal regulations related to workers’ compensation
• Workers’ compensation terminology
• Record keeping and records management
• Microsoft Office Word, Excel, PowerPoint, Outlook, and other Microsoft Office applications
• Telephone techniques and etiquette
• Correct English usage, grammar, spelling, punctuation, and vocabulary
  
  

Competencies:

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• Critical Thinking – Analytically and logically evaluating information, propositions, and claims
• Fact Finding – Obtaining facts and data pertaining to an issue or question
• Professional & Technical Expertise – Applying technical subject matter to the job
• Using Technology – Working with electronic hardware and software applications
• Adaptability – Responding positively to change and modifying behavior as the situation requires
• Attention to Detail – Focusing on the details of work content, work steps, and final work products
• Professional Integrity and Ethics – Maintaining trust through honesty, adherence to principles, and personal accountability
• Self-Management – Showing personal organization, self-discipline, and dependability
• Informing – Proactively obtaining and sharing information
• Oral Communication – Engaging effectively in dialogue
• Customer Focus – Attending to the needs and expectation of customers
• Handling Conflict – Managing interpersonally strained situations
• Teamwork – Collaborating with others to achieve shared goals
• Cultural Proficiency – Modeling communications and interactions that respect and include all individuals and their languages, abilities, religions and cultures
  
  

Required Education and Experience

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Education: Graduation from high school or equivalent.

Experience: Three years of clerical experience involving the review and application of policies, procedures, and regulations including one year of workers’ compensation clerical experience.

Additional Requirements: A valid California driver’s license and the availability of private transportation or the ability to obtain transportation between job sites may be required.

Hybrid remote schedules may be available.

Selection Process

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Candidates who meet the minimum requirements above will be invited to participate in an examination that may consist of a multiple-choice exam, MS Office (MS Word & MS Excel) computer exam, and a structured interview.

Contact

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Additional Information

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Pending PC Approval: 12/10/26

Minimum qualifications must be met by the close of filing date. For more information, please go to https://lacoe.edu/jobs/hr/classified.  For additional information on our testing procedures, please visit Applicant Resources on our website. Selection and promotion are based on a competitive examination process. Candidates who pass all exam parts are ranked according to overall exam score and placed on an eligibility (hiring) list. Vacant positions are filled from the top three ranks. Eligibility lasts for 12 months; however, additional recruitment may occur under a separate bulletin with additional candidates being merged onto the eligibility list. Some positions that involve public contact may require bilingual proficiency for which selective certification may apply (Education Code 45277.5). In addition, the eligibility list resulting from this examination may be used to fill vacancies in related job classifications for which no eligibility list exists (Education Code 45272). Veterans' Credit may be awarded for entry jobs.

Reasonable accommodations in completing an application, testing, and employment are available to individuals with disabilities. If you would like to request an accommodation, please call 562.803.8360 as early as possible.