Training Coordinator

Please note that we are not currently accepting resumes or additional support from talent agencies or third-party sources. Any resumes received from these sources will be considered unsolicited. We value integrity and clear communication with our partners, and appreciate your understanding in this matter. 

The role, at a glance:

Biamp is a global provider of professional audio and video solutions. We're looking for a Training Coordinator to help our training department become quicker, leaner and more agile. You will lead the rapid development of focused, high-quality online training on Biamp products for our customers. You'll combine proven eLearning development skills with a forward-looking, hands-on approach to AI to shorten development cycles without lowering quality. Your work will help integrators, designers, installers and other AV professionals learn new Biamp products quickly and confidently.

How you'll contribute:

• Design and produce concise, modular online training
• Partner with Product Management, Engineering, Support and other SMEs to define key learning objectives and keep review cycles short
• Build reusable templates, asset libraries and workflows so new product training can be produced consistently and quickly
• Use AI tools to speed up research, scripting, voiceover, localization, assessments and visual and video production. Make sure the final content is accurate, on-brand and technically correct
• Evaluate and pilot new AI tools and techniques, and share best practices with the team
• Publish and maintain content in the LMS
• Use assessments, learner feedback and LMS analytics to prioritize updates and improve effectiveness
• Manage multiple concurrent projects
• Help with administration/logistics of in-person training events

A successful candidate should have:

• 3+ years of experience in eLearning development, instructional design or content development, preferably in a fast-paced technical or product environment
• A portfolio showing short-form, modular online training
• Hands-on experience using AI tools for training development, a forward-thinking approach to new learning technologies, and sound judgment on accuracy, confidentiality and intellectual property
• Proficiency with rapid authoring and media tools (e.g., Articulate Rise/Storyline, Captivate, Camtasia, Descript, Premiere Pro, Audacity)
• Working knowledge of instructional design and adult learning principles
• Experience managing content in an LMS, including SCORM/xAPI
• Ability to turn complex technical concepts into clear, concise content
• Strong organization, communication and collaboration skills
• Understanding of AV technologies strongly preferred. Familiarity with audio DSP, networked AV or Biamp products is a plus
• Bachelor's degree in a related field is a plus but not required
• Willingness to travel up to 10%

What we offer:  

• Medical, Dental, and Vision
• 3 weeks annual PTO and 9 paid holidays 
• 401(k) + matching 
• Employer-paid base life insurance, short, and long-term disability
• Health savings accounts (with Biamp contribution) and flexible spending accounts
• Tuition reimbursement 
• Charitable donation matching
• Discretionary company achievement bonus
• Referral bonuses  

Who is Biamp? 

We make the world’s most extraordinary audio and video solutions. For over 50 years, Biamp has created and innovated professional audiovisual solutions that enable great communication. From the smallest of rooms to the largest of venues, we empower true human connection in every space.

As we grow to meet our customers’ needs and evolve to address the challenges of tomorrow, one guiding principle remains the same: Biamp connects people through extraordinary audiovisual experiences. 

About our company: 

At Biamp, we believe the employment relationship should be reciprocal. We want you to love your job, and we want your expertise and knowledge to help drive our business forward. We champion a supportive and dynamic environment filled with passionate people who choose continuous improvement over perfection. We insist on clear, explicit decision making, believe in taking calculated risks, and celebrate tough decisions even when they don’t succeed. We look for people who desire the best from themselves and encourage the same from their coworkers. Our commitment to one another and to the common goal is the most consistent reliable path to recurring success for all of us.