HUMAN SERVICES ADMINISTRATOR I

MV8021A-EA

TYPE OF RECRUITMENT

OPEN COMPETITIVE – EMERGENCY

FILING PERIOD

The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The Department of Military and Veterans Affairs is seeking qualified candidates to fill emergency Human Services Administrator I (HSA I) vacancies related to the homelessness crisis. 

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

During your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. 

Those who successfully pass the assessment will be considered for permanent appointment to Human Services Administrator I.

POSITION OVERVIEW:

The aim of the Human Services Administrator I (HSA I) position is to provide administrative duties supporting actionable prevention and postvention implementation recommendations put forth from the Veteran Suicide Review Team (VSRT). This position also acts as an administrative liaison with the Veteran Suicide Prevention Implementation Task Force (VSPIT). VSRT uses public health and epidemiological evidence-based frameworks and methods to facilitate and develop recommendations for suicide prevention and post-vention. VSPIT takes these recommendations and translates them into an implementation strategy that is actionable, measurable, timebound, effective, and realistic within LA County geographic jurisdictions. 

Duties and Responsibilities may include, but not be limited to:

Coordinate services dedicated to providing comprehensive suicide prevention and postvention support to Veterans and their families. This includes monitoring and coordinating contracted services, Memorandums of Understanding (MOUs), and motions to the Board of Supervisors

Support and coordinate operations and facilitation of the VSRT and Veteran Suicide Prevention Implementation Task Force (VSPIT). Ensure effective collaboration among VSRT CO-Chairs and Critical Partners, county departments and external agencies. Serve as a liaison as directed by the VSRT Lead Facilitator and Project Manager. 

Facilitate the communication and documentation (digital, IT, hard copy, etc.) between stakeholders associated with County Public health / Mental Health agencies, Department of Veteran Affairs, other County Agencies, and Community Based Organizations.

Support research, analysis, preparation of reports, program trending metrics, and findings. Collaborate with staff to guide the development of VSRT recommendations and their transition to VSPIT for implementation.

Ensure adherence to program requirements and regulations associated with County ordinances and all applicable State, Federal and local laws affecting suicide prevention.

Coordinate and track decedent case reviews, in close collaboration with VSRT project manager and co-chairs, to identify patterns and inform prevention strategies. Coordinate postvention efforts, including support and referrals for affected families and communities.

Coordinate data collection and evaluation activities with VA and CalVet partners. Support the assessment of key performance and implementation metrics between VSRT recommendations and VSPIT objectives.

TRAINING AND EXPERIENCE:

Option 1: Two years of experience supervising in two of the following areas or four years of experience supervising in one of the following areas: social work, welfare eligibility determination, appeals investigation, quality auditing, fraud investigation, or GAIN case management. 

Option 2: Four years of experience in a responsible staff* or administrative capacity**, analyzing and making recommendations for the solution of problems of organization, procedure, program, budget or personnel. 

OPTION 3: Four years of experience at the level of*** Chief Clerk**** directing the work of a very large clerical staff performing work specifically related to public assistance or social service programs.

OPTION 4: Four years of experience at the level of*** Staff Assistant I***** or Staff Assistant/PSS****** performing administrative staff work in a district office or services region.

OPTION 5: Four years of combined experience, comprised of a minimum of two years each, in two of the above required areas.

OPTION 6: Graduation from a four-year accredited college or university*******  and two years of experience in one of the above areas.

*Responsible staff capacity is defined as staff experience at the journey-level requiring working knowledge of rules, regulations, and other guidelines relating to program area assigned. Staff experience is defined as working in an advisory capacity to line managers to provide program and administrative support. Work includes assisting and supporting administration by doing research, analysis and making recommendations to line managers on matters such as: utilization of personnel, allocation of funds, workload and workload fluctuations, and program and procedures for accomplishing work objectives. Work under general supervision of the line or division manager.

**Administrative capacity is defined as experience at the level of independent responsibility for assignments of average difficulty, analyzing and making recommendations for the solution of problems of organization, budget, personnel, information services, programs, facilities planning, materials management, and general management. This experience also includes responsibility for the development of procedures and participation in policy formulation.

***You may still qualify even if your job title isn’t the same as the one(s) listed. What matters is that your experience is at a similar level — meaning your job involves similar responsibilities, requires comparable skills and knowledge, and takes place within a similar organizational structure. Please provide a clear explanation of your experience to demonstrate that it is at the appropriate level.

****Experience at the level of the County of Los Angeles class of Chief Clerk is defined as having immediate responsibility for the administration of a very large clerical staff performing general and specialized office clerical work or a smaller clerical staff performing more diversified and difficult duties.

*****Experience at the level of the County of Los Angeles class of Staff Assistant is defined as having responsibility for the housekeeping and record keeping functions and conducts administrative studies of internal operations and procedures as an assistant to the manager of a line operation in a County department.

******Experience at the level of the County of Los Angeles class of Staff Assistant/PSS is defined as having responsibility for housekeeping and record keeping functions and conducts administrative studies of internal operations and procedures as an assistant to a Section Manager in the Department of Public Social Services. 

******* To receive credit for your education, include a copy of your official diploma, official transcript, or letter/certificate from an accredited institution within five (5) days of the end of the filing period. Please submit documentation to [email protected] and indicate your name, the exam name, and the exam number. The document should show the date the degree was conferred and be in English; if it is in a foreign language, it must be translated and evaluated for equivalency to U.S. standards. For more information on our standards for educational documents, please visit:

https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_ACE_Resource_Guide.pdf 

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

EXAM CONTENT:

During your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

APPLICATION AND FILING INFORMATION:

Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.

Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add [email protected], as well as [email protected], and [email protected] to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

SOCIAL SECURITY NUMBER:

Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: 

For applicants who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Refer to their website for more information: http://lacountylibrary.org.

NO SHARING OF USER ID, EMAIL AND PASSWORD: 

All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): 

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The County is committed to promoting Anti-Racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst various groups of people. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. 

Department Contact Name: MVA Examinations
Department Contact Phone: (213) 824-6865
Department Contact Email: [email protected] 

The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements. Please fill out your application and minimum questionnaire completely and correctly to receive full credit for any related education, training, and job experience. For each job held, give the name and address of your employer, your actual job title, beginning and ending dates, description of work performed, total number of hours worked (full or part-time). Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for this job. Your application will be rejected if it is incomplete. We may reject your application at any time during the selection process.

COUNTY OF LOS ANGELES
EMPLOYMENT INFORMATION

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

EQUAL EMPLOYMENT OPPORTUNITY/NON-DISCRIMINATION STATEMENT:

The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/.

TESTING ACCOMMODATIONS FOR APPLICANTS:

The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/.

Fair Chance:

The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

EMPLOYMENT ELIGIBILITY:

Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

CAREER PATHFINDER:

Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov.