- Location
- , PH
- Type
- Full-time
- Department
- Operations
- Closing date
- Today
- Source
- iCIMS
Description
Overview
As a Dispatcher, you are the nerve center of our operation.Your mission is simple: Get the right technician to the right customer at the right time—every single day.
Responsibilities
You'll:● Coordinate communication between technicians, customers, and leadership ● Strategically manage the dispatch board to maximize efficiency and customer satisfaction ● Anticipate challenges before they happen and adjust plans accordingly ● Use your knowledge of Northern Virginia to create smart routing decisions ● Balance customer expectations, technician strengths, and company goals ● Think 2-3 moves ahead, just like a chess player ● Keep work orders, schedules, and invoicing flowing smoothly through our technology platforms ● Bring energy, professionalism, and positivity to Mission Control every day
Qualifications
You might be the right fit if you:● Have 2+ years of dispatching experience (HVAC, Plumbing, Electrical, or Home Services preferred) ● Know Northern Virginia like the back of your hand ● Stay calm when things get busy ● Love solving problems and making quick decisions ● Communicate clearly and confidently ● Naturally think ahead instead of reacting behind ● Believe teamwork wins championships ● Embody Curiosity, Ambition, Responsibility, and Empathy