Program Assistant (WIC) – Bilingual Preferred

Catawba County Public Health is seeking a Program Assistant for the Women, Infants, and Children (WIC) Program. Do you enjoy engaging directly with community members and making a difference? Are you detail-focused with excellent accuracy and computer proficiency? In this role, you'll interview existing and prospective WIC clients, collecting, verifying, and assessing information to confirm eligibility. Additionally, you'll assist in managing a continuous caseload of WIC participants.

Preference for applicants fluent in English and Spanish. Bilingual extra duty pay is provided.

• Interview clients to determine eligibility for the WIC program
• Issue electronic food benefits
• Answer phones and schedule appointments for current and potentially eligible applicants
• Educate clients on how to use electronic food benefits and participate in the program following the Federal Guidelines of the WIC program
• Ensure accurate data entry and paper documentation
• Offer nutrition education during interim visits as appropriate
• Weigh and measure women, infants, and children, and complete finger sticks

• Associate’s degree in Human Services, Medical Office, or Business Administration and 1 year of clerical experience, preferably in a public health or medical office; OR
• High school diploma or GED equivalent and 3 years of clerical experience, preferably in a public health or medical office

• Proficiency in Microsoft Word, Excel, and electronic data entry
• Strong communication and interpersonal skills, including the ability to work with diverse populations
• High level of accuracy and attention to detail
• Ability to interpret local, state, and federal guidelines and regulations for use in carrying out daily job responsibilities
• This is considered medium work, which requires the ability to lift up to 50 pounds occasionally to assist children and 20 pounds more frequently, which could include supplies, etc.

• Bilingual fluency in English and Spanish (strongly preferred)