- Location
- South Melbourne, Victoria
- Workplace
- Onsite
- Type
- Internship
- Department
- IT & Engineering
- Seniority
- Internship
- Education
- Associate
- Industry
- Technology
- Category
- Engineering
- Role type
- Individual Contributor
- Environment
- Office
- Source
- Lever
Overview
As an IT Support Intern at Kogan.com, you'll bridge traditional IT support and AI-driven solutions. Responsibilities include Level 1 & 2 support for Office 365, Google Workspace, and Azure, alongside helping teams troubleshoot AI tools like Copilot and ChatGPT Enterprise. You'll collaborate on automation projects, prompt engineering, and system monitoring. Ideal for tech-savvy individuals passionate about AI and problem-solving.
Description
Kogan.com is a pioneer of Australian eCommerce. Our vision is to leverage and build technology to deliver personalised, innovating and fast customer experiences and whilst doing so being pragmatic with our solutions, scalable with our architecture, strong with our quality and not being afraid to fail quickly.
We are looking for a tech-savvy, forward-thinking IT Support Intern who wants to do more than just traditional helpdesk work. In this role, you will bridge the gap between traditional IT triage and cutting-edge AI utility. You will be responsible for keeping our team connected while actively finding ways to use AI tools, LLMs, and intelligent workflows to automate repititve work and make our internal IT team support our customers faster, and more efficient.
Skills
Azure
Languages
English
About Kogan.com
Kogan.com is a pioneer of Australian eCommerce, focused on leveraging technology to deliver personalized, innovative, and fast customer experiences.