Business Development Manager

We exist to create positive change for people and the planet. Join us and make a difference too!

Key Responsibilities & Accountabilities:

Sales & Business Development

• Achieve assigned revenue, profitability, and strategic sales targets within designated accounts and territory.
• Identify, prospect, and pursue new business opportunities to expand BSI’s customer base.
• Develop and execute account and territory plans to maximize growth across new and existing clients.
• Proactively cross-sell BSI solutions across product verticals including System Certification, Internal & Supplier Audits, Training.
• Manage the full sales lifecycle, including opportunity qualification, solution development, pricing, negotiation, and contract closure.
• Prepare and support competitive tenders and coordinated sales solutions across BSI’s product portfolio.

Customer & Stakeholder Management

• Build and maintain strong, trusted relationships with key customer stakeholders and senior decision-makers.
• Develop an in-depth understanding of customer business models, regulatory drivers, and risk priorities.
• Position BSI as a strategic partner by articulating how BSI solutions deliver business value.
• Proactively engage existing customers to identify upsell and cross-sell opportunities.

Pipeline, Forecasting & CRM

• Effectively manage accounts and opportunities using Salesforce to maintain accurate pipeline, forecasts, and customer data.
• Produce timely and accurate sales forecasts and activity reports.
• Routinely review sales performance, activity metrics, and quality KPIs to optimize future sales planning.

Market & Industry Engagement

• Maintain strong awareness of industry, regulatory, and standards-related developments affecting target markets.
• Participate in relevant industry forums, associations, and events to strengthen BSI’s market presence and insight.
• Monitor competitor activity and articulate BSI’s differentiated value proposition.

Sales Tools & Enablement

• Leverage BSI sales tools, pricing structures, and approved collateral to develop compelling customer proposals.
• Ensure effective use of the price book and solution tools aligned to customer requirements.
• Apply reporting and analytics from sales systems to support account management and new business development.

Product & Standards Knowledge

• Maintain up-to-date knowledge of standards development, certification schemes, and BSI service offerings.
• Clearly explain standards, certification processes, and assurance value to customers.
• Apply product features and benefits to customer needs and articulate competitive advantages of BSI solutions.

Sales & Negotiation Skills

• Confidently present complex solutions and value propositions to senior stakeholders.
• Accurately identify customer buying processes, budgets, decision criteria, and competitive positioning.
• Anticipate objections and effectively negotiate solutions that meet both customer and BSI objectives.
• Engage internal teams and subject matter experts to deliver integrated, customer-focused solutions.

Sales Planning & Management

• Plan and prioritize sales activities on a short-term (1–3 month) basis to achieve performance objectives.
• Ensure assigned territory and accounts are delivered to plan.
• Identify risks and propose corrective actions to drive improved performance and target achievement.

Technical Background & Experience

• Minimum 5 years’ proven experience in sales and business development.
• Degree-level qualification and/or equivalent experience with a demonstrated record of sustained over-achievement in B2B sales.
• Prior experience within certification bodies, assurance, standards, or related professional services strongly preferred.
• Proven track record of consistently exceeding sales targets and winning new business.
• Strong B2B sales, negotiation, and presentation skills.
• Ability to build executive-level relationships and engage customers on strategic and technical topics.
• Comfortable articulating complex technical and regulatory concepts in a clear and compelling manner.
• Highly self-motivated, proactive, and commercially driven.
• Strong collaboration, organizational, and problem-solving skills.
• Excellent written and verbal communication skills in English.

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
 
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.