- Location
- Singapore
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Sales
- Seniority
- Director
- Source
- Workday
Description
We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.
Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Let’s build experiences people love—together.
The Opportunity
As a Regional Sales Director, reporting to the Head of Go-to-Market (GTM), Southeast Asia, you'll be responsible for driving new business and expanding strategic customer relationships across Southeast Asia and India. You'll partner with organizations to help them unlock the value of customer insights through UserTesting, guiding customers through complex buying decisions and delivering measurable business outcomes.
In this individual contributor role, you'll combine strategic account planning with consultative selling, managing opportunities from prospecting through to close while collaborating closely with Business Development, Solutions Consulting, Customer Success, Marketing, and Product teams. You'll play a key role in accelerating regional growth by building trusted executive relationships, delivering exceptional customer experiences, and consistently exceeding revenue targets.
Responsibilities
Own the full sales cycle, from prospecting and qualification through negotiation and closing, for customers across Southeast Asia and India.
Drive new customer acquisition while identifying opportunities to expand existing strategic accounts.
Lead complex, consultative sales engagements using MEDDPICC and other established sales methodologies.
Build and maintain trusted relationships with executive stakeholders, positioning UserTesting as a strategic partner.
Develop territory and account plans that generate qualified pipeline and support consistent achievement of sales targets.
Maintain accurate opportunity management, forecasting, and pipeline hygiene within Salesforce and other sales tools.
Partner closely with Business Development, Solutions Consulting, Customer Success, Marketing, and Revenue Operations to maximize customer success and territory performance.
Share customer feedback, market trends, and competitive insights with Product and Go-to-Market teams to help shape future product direction and commercial strategy.
Represent UserTesting at customer meetings, executive briefings, and industry events to strengthen our presence across the region.
What we're looking for
Proven success in exceeding quota as an Account Executive selling SaaS or enterprise software solutions.
Experience managing complex, consultative sales cycles involving multiple stakeholders and six-figure opportunities.
Strong ability to build executive relationships and navigate complex enterprise organizations.
Experience using structured sales methodologies such as MEDDPICC, with disciplined pipeline management and forecasting.
Self-motivated, highly organized, and able to manage multiple strategic opportunities simultaneously.
Collaborative mindset with experience working cross-functionally across Sales, Solutions Consulting, Customer Success, Marketing, and Product teams.
Proficiency with Salesforce, Clari, Outreach, Google Workspace, 6sense, ZoomInfo/Cognism, or similar sales technology platforms.
Excellent communication, presentation, negotiation, analytical, and problem-solving skills.
Ability to travel up to 50%.
Don’t meet every single requirement but excited about the role? We encourage you to apply. Research shows that some candidates are less likely to apply unless they meet 100% of the qualifications—but you may be exactly who we’re looking for. Diverse perspectives drive innovation, and we’re committed to building a team with a wide range of backgrounds, experiences, and skills.
Application Process
Meet with a Recruiter
Meet the Hiring Manager
Participate in a Panel Interview
Final Interview (if applicable)
Offer Stage
Accommodations
At UserTesting, we’re committed to creating inclusive and accessible experiences for all candidates. We believe diverse perspectives are essential to building exceptional products and experiences. If you require accommodations or would like us to tailor the interview process to better meet your needs, please contact us at [email protected].
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
