- Salary
- $25 – $40/hr
- Location
- South Boston, Massachusetts, US
- Workplace
- Onsite
- Type
- Full-time
- Department
- Operations
- Source
- BetterTeam
Description
At Yankee Line, we don’t just move passengers — we deliver exceptional experiences.
We're looking for adaptable, solutions-oriented Field Supervisors / Field Dispatchers who thrive in a fast-paced environment and take pride in making complex operations run seamlessly. Whether supporting major shuttle programs, special events, transit operations, or VIP transportation, you'll play a critical role in ensuring every service is delivered with precision and professionalism.
We're looking for adaptable, solutions-oriented Field Supervisors / Field Dispatchers who thrive in a fast-paced environment and take pride in making complex operations run seamlessly. Whether supporting major shuttle programs, special events, transit operations, or VIP transportation, you'll play a critical role in ensuring every service is delivered with precision and professionalism.
Our field operations team is the face of our brand — professionals who are safety-focused, customer-obsessed, and ready to take on a wide variety of opportunities. If you're a confident leader, an excellent communicator, and someone who enjoys solving challenges in real time, we'd love to hear from you.
What You’ll Do:
- Provide on-site management for large-scale shuttles, special events, transit projects, and other transportation services.
- Coordinate with clients, internal management, and drivers to deliver a seamless transportation experience.
- Monitor field operations, proactively identifying and resolving issues before they impact service.
- Provide real-time support to drivers, including route guidance, schedule adjustments, and operational assistance.
- Maintain exceptional customer service while serving as the primary point of contact for clients and passengers on site.
Qualifications:
- A flexible, dependable professional who enjoys working in a dynamic, team-oriented environment.
- Strong leadership, communication, and problem-solving skills with the ability to make sound decisions under pressure.
A commitment to safety, professionalism, and customer service excellence - Experience in transportation, logistics, dispatch, fleet operations, or customer-facing operations is preferred.
- Class A or Class B CDL with Passenger and Air Brake endorsements is preferred, but not required. Candidates willing to obtain their CDL are encouraged to apply.
Open and flexible availability, including evenings, weekends, holidays, and occasional overnight or on-call assignments, as our operation serves customers 24/7.
Why Yankee Line?
We are proud to be a premier transportation provider, known for innovation, reliability, and raising the bar across the industry. When you join Yankee Line, you’re not just getting a job — you’re becoming part of a team that values excellence, adaptability, and delivering unforgettable passenger experiences.
Skills
Customer Service