- Salary
- $27+
- Location
- Mountain View, California
- Type
- Full-time
- Department
- Finance
- Source
- Pinpoint
Description
Night Audit
Department: Guest Experience
Employment Type: Full Time
Location: Mountain View, California
Compensation: $27.30 / hour
Description
As our Night Auditor, you'll be the calm, steady hand that keeps the hotel's financials in order while most of Silicon Valley sleeps. You'll reconcile the day's transactions, track room revenue and occupancy, and make sure every guest folio is accurate down to the penny — all while stepping in as a warm, capable presence at the Front Desk overnight.
Key Responsibilities
- Reconciles front office accounting records daily and compiles the hotel's financial summary
- Tracks room revenue, occupancy percentages, and other front office operating statistics
- Prepares a daily summary of cash, check, and credit card activity reflecting the hotel's financial performance
- Posts room charges, taxes, and guest transactions accurately to guest accounts
- Verifies that all front desk transactions are properly documented and posted to the PMS
- Confirms charges from POS and spa systems reach the correct guest folios without gaps
- Verifies account postings, balances, and room rates for accuracy
- Assists guests in person and by phone throughout the shift, before arrival and after departure, using guest names whenever possible
- Coordinates check-ins, check-outs, luggage, and transportation requests as needed overnight
- Maintains knowledge of local car service options and arranges transportation for guests as needed
- Performs other duties as required to ensure smooth hotel operations and guest satisfaction
Skills, Knowledge and Expertise
- Self-motivated and comfortable working independently overnight while maintaining high standards
- Clear, confident communication with guests, staff, and managers
- Flexibility to work overnight shifts, including holidays and weekends
- Strong attention to detail, with the ability to write, read, count, and file with precision
- Comfortable operating basic office equipment and property management systems
Benefits
Eligible associates are offered a comprehensive benefits package that may include:
- Medical, dental, and vision insurance
- Short-term and long-term disability insurance
- Term life insurance
- Paid Time Off (PTO) including Sick Hours
- 401(k) retirement plan, effective from date of hire
- Hotel and F&B outlet discounts
- Wellness incentives through Class Pass
- Referral bonus program