Associate Director of Residential Management

Department: Corporate

Employment Type: Full Time

Location: Overland Park, KS

Compensation: $150,000 - $160,000 / year

Description

Key Responsibilities

• Partner with the Director of Residential Management on succession planning, leadership development, and team performance matters. 
• Reinforce a culture of accountability, professionalism, and continuous improvement across the Regional Manager team. 
• Support onboarding, development, and performance management of Regional Managers as appropriate. 

• Review detailed financial variances, reclassifications, and accruals for accuracy and completeness prior to Director review. 
• Approve budgets prepared by Regional Managers prior to Director review, ensuring alignment with Company financial expectations. 
• Approve operational expenditures within designated authority limits, pending the Company's ability to adjust approval thresholds within Yardi. 
• Analyze financial statements, budget performance, and key operational metrics to identify trends, risks, and opportunities across the portfolio. 
• Support the development of financial models, reporting tools, and performance benchmarks that strengthen portfolio-level decision-making. 
• Help ensure financial decisions support both current performance and long-term asset value. 

• Work in collaboration with multiple teams, including Regional Manager, to develop and maintain a written annual business plan for each assigned community in conjunction with the annual budget process, including measurable financial, operational, leasing, and capital objectives. 
• Review community performance against approved business plans throughout the year and recommend adjustments when market conditions, operating results, or property needs change. 
• Evaluate and recommend property-level strategies to improve performance and long-term value, including value-add opportunities, repositioning initiatives, capital prioritization, and other strategic interventions. 
• Assess market fundamentals, competitive properties, new supply and development pipeline, rent positioning, and other external factors that may affect community strategy or future performance. 

• Participating in Revenue Management calls, making pricing recommendations based on current market conditions, and collaborating with the Revenue Manager to establish bi-weekly goals. 
• Review revenue management performance and pricing recommendations for assigned communities; participate in recurring pricing calls and challenge or support strategy based on occupancy, leasing velocity, exposure, competitive positioning, and market conditions. 
• Maintain current awareness of market comparables, concessions, occupancy trends, new deliveries, and development pipeline to support pricing and broader property strategy. 
• Develop and maintain performance measurement tools that track portfolio results against Company goals and market benchmarks. 
• Translate financial and market data into clear, actionable insight for Regional Managers and Company leadership. 
• Identify performance gaps across the portfolio and partner with Regional Managers on targeted, well-supported improvement plans. 
• Support the Director of Residential Management in preparing performance reporting for executive leadership and ownership. 

• Support the residential renovation program in partnership with Regional Managers and the Capital/Project Management Team, including participation in recurring renovation meetings and follow up on scope, pace, budget, premium achievement, and execution. 
• Monitor and maintain the renovation tracker ensuring unit status, scope, costs, completion dates, achieved premiums, and other key data are accurate, current. 
• Resolve escalated resident issues that require additional authority, discretion, or cross-functional coordination. 
• Support Regional Managers in resolving significant operational issues and escalated matters as needed. 
• Monitor operational consistency across communities and help ensure Company standards, policies, and procedures are reinforced. 

• Serve as a key connector between the Director of Residential Management and the Regional Manager team. 
• Partner with corporate departments, including Accounting, Human Resources, and the Capital/Project Management Team, to support alignment and execution across the residential portfolio. 
• Work closely with Portfolio Management to connect property-level operating strategy with financial analysis, forecasting, business plan assumptions, and performance reporting. 
• Communicate performance expectations, financial priorities, and accountability standards clearly to Regional Managers. 
• Support productive relationships with ownership groups, vendors, and other internal or external stakeholders as needed. 

• Prepare and review reports, audits, and financial summaries to support informed decision-making by the Director of Residential Management and executive leadership. 
• Maintain organized, accurate documentation of budget approvals, expenditure decisions, and performance reviews. 
• Participate in leadership meetings, planning discussions, training, and professional development opportunities. 
• Help ensure follow-through on major financial and operational priorities across the residential portfolio. 
• Provide the Director of Residential Management with clear recommendations on community strategy, performance risks, value-creation opportunities, repositioning considerations, and potential disposition timing for assigned communities. 

Skills, Knowledge and Expertise

• Exceptionally strong financial and analytical skills, with the ability to interpret financial statements, budgets, and performance metrics in detail 
• Demonstrated ability to drive accountability and performance improvement across a team 
• Knowledge of real estate principles and multifamily property operations 
• Strong leadership abilities with a focus on team development 
• Excellent communication and interpersonal skills with the ability to engage diverse teams and stakeholders 
• Ability to work independently while exercising discretion, professionalism, and sound judgment 
• Ability to analyze market data, competitive positioning, and portfolio performance trends 
• Ability to develop and manage written community business plans that translate financial and market analysis into clear operating priorities and measurable outcomes 
• Ability to evaluate value-add, repositioning, revenue growth, and disposition considerations and present well-supported strategic recommendations to senior leadership 
• High attention to detail and accuracy, with strong numerical aptitude 
• Proficiency in Microsoft Office applications 
• Ability to quickly learn and effectively use property management and financial systems 
• Familiarity with leasing platforms and market analytics tools 
• Understanding of operational policies, procedures, safety standards, and compliance requirements 
• Knowledge of accounting principles, capital budgeting, and financial reporting practices 
• Strong problem-solving, decision-making, and analytical skills 
• Ability to manage multiple priorities and perform effectively in a fast-paced environment 
• Demonstrated reliability with a commitment to consistent attendance and dependability 
• Ability to respond appropriately to emergency situations 
• Driving is an essential function of the position 
• Ability to communicate in English when working with clients or coworkers; additional languages may be used if preferred by all parties 

• Bachelor's degree in Real Estate, Business, Finance, Accounting, or a related field preferred; an equivalent combination of education and experience will be considered 

• Minimum of 7 years of experience in multifamily property management 
• At least 2–3 years in a senior leadership, regional oversight, or asset management portfolio strategy or investment performance capacity 

• CPM preferred 
• Valid driver license legally allowing driving for work purposes during working hours 
• Valid automobile insurance when operating a vehicle for business purposes 
• Any other licenses/certifications required by governing agencies - otherwise, none 

• Only those required to maintain government agency certification or licensing 
• Completion of applicable Company training programs throughout employment 

• Frequent travel required to properties within the metro area 
• Occasional travel to properties in other markets as needed 
• Occasional out-of-town travel for industry conferences, training, and professional development opportunities 
• Majority of time spent in an office environment, with regular onsite visits to residential communities 
• Optional remote work on Fridays, subject to business needs and performance 
• In-person, regular, and predictable attendance is essential to the role 
• Occasional evening or weekend work may be required for emergencies or special events 

• Ability to frequently walk and move independently around residential properties and office environments 
• Occasional kneeling, crouching, bending, or stooping during property inspections or site visits 
• Normal visual acuity, hearing, and speaking required for communication and inspections 
• Ability to lift up to 30 lbs. occasionally (e.g., moving files, small equipment, or supplies) 
• Occasional climbing of stairs and curbs during property visits 
• Frequent use of hands and fingers for computer work, including repetitive keystroke activity for extended periods 
• Frequent neck flexion and occasional neck rotation during desk and field work 
• Ability to push/pull up to 15 lbs. occasionally 
• Ability to sit or stand for extended periods, depending on task 

• Approves budgets, expenditures, and capital priorities that protect the long-term value of the portfolio, not just this quarter's numbers.
• Uses financial analysis and market intelligence to help Regional Managers see how their decisions ripple forward for residents, teams, and communities.
• Develops disciplined community business plans and strategic recommendations that connect annual budgets to measurable actions and long-term value creation.

• Partners closely with the Director of Residential Management, Finance, Human Resources, and the Capital/Project Management Team to keep financial and operational decisions aligned.
• Seeks Regional Managers' input before finalizing budget, staffing, or vendor decisions, valuing their on-the-ground perspective.
• Shares financial insight and market data openly so the Regional Manager team can make smarter decisions together, not in silos.

• Reviews financial variances, reclasses, and accruals with precision, and holds that same standard for the Regional Manager team.
• Continuously sharpens performance measurement tools so portfolio results are tracked with increasing accuracy and insight.
• Maintains accurate renovation and strategic performance tracking, using results to refine recommendations and hold teams accountable for execution.
• Leads by example in financial rigor and accountability, modeling the bar Regional Managers are expected to meet.

• Approves budgets, expenditures, and vendor partnerships with honesty and sound judgment, protecting Price Brothers' reputation and the portfolio's long-term value.
• Takes ownership of financial recommendations and stands behind the numbers, even when it means delivering hard feedback.
• Resolves escalated resident and operational issues fairly, honoring Price Brothers' legacy as a trusted, community-focused organization.

Benefits