Senior Specialist, Quality Improvement

Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à [email protected]. Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours.

 

To obtain a French translation of the following job posting, please email [email protected]. Requests will be addressed within three business days, and the application window will be extended by three business days.

 

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care. 

 

What Ontario Health offers:   

 

At Ontario Health, your growth and well-being aren’t just supported—they’re celebrated every step of the way. Here, you have the opportunity to make a meaningful impact while shaping a fulfilling and sustainable career. Based on your role, you may receive:

 

• Comprehensive health coverage from day one, with fully paid medical, dental, and vision benefits to support you and your family’s health
• Flexible health care or wellness spending accounts, plus an inclusive program to support your overall well-being
• A premium defined benefit pension plan, ensuring long-term financial security
• Competitive vacation entitlement that encourages time to rest and recharge
• Three personal days and two float days annually, providing added flexibility to support work-life balance, in addition to vacation days
• Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession
• A collaborative, values-driven workplace where integrity, care, humility, inspiration, and tenacity shape everything we do
• Opportunities to participate in Communities of Inclusion, fostering belonging, equity, and the sharing of diverse perspectives across our team

 

Want to make a difference in your career?  Consider this opportunity. 

Help drive meaningful improvements in healthcare quality across Ontario.

Ontario Health is seeking a passionate and experienced Senior Specialist, Quality Improvement to join the Clinical and Quality Standards division within the Acute Hospital-Based Care portfolio.

In this impactful role, you will collaborate with clinical leaders and partners at the provincial, regional, and local levels to advance quality improvement initiatives that enhance patient care and health system performance. You will play a key role in implementing clinical and quality standards, accelerating the adoption of leading practices, fostering collaboration across the healthcare quality ecosystem, and building the knowledge and capabilities needed to drive sustainable change.

This is a unique opportunity to influence healthcare quality at a system level, address complex challenges, and help remove barriers that enable meaningful improvements in frontline care. If you are passionate about quality improvement, healthcare transformation, and creating lasting impact for patients and providers, we encourage you to apply.

Here is what you will be doing:

Supports Quality Improvement Programs  

• Working in partnership with stakeholders, the incumbent develops, implements, and evaluates strategies to facilitate the large-scale spread of provincial programs designed to promote quality and to reduce clinical variation and inequities
• Develops dissemination and implementation strategies to support the use of data (such as quality indicators,, and performance measures), the adoption of evidence (such as quality standards and clinical guidelines), and the use of QI methodology to improve clinical practice and reduce overall variation in care
• Supports provincial QI programs in various sectors of the health care system (e.g., acute care, primary care, long-term care and community care), with a focus on patient engagement, equity, and advancing integrated care
• Responsible for developing reports, briefing notes, implementation plans, tools and resources, presentations, webinars, and other dissemination and knowledge translation (KT) materials

Builds Quality Improvement Capacity and Knowledge 

• Demonstrates subject matter expertise on priority issues, such as integrated care delivery models, public and patient engagement, improving patient and caregiver experiences, coordinated care management, transitions in care, access to care, health care equity, and other clinical priority areas
• Leads learning collaboratives and communities of practice to drive improvement in priority areas 
• Understands how to use health system performance reports and resources for system improvement (Measuring Up, quality standards, Quality Improvement Plans, quality-based procedures, etc.) and complete evidence reviews to support QI initiatives 
• Develops and shares resources and tools to support uptake and adoption of QI methodologies in the field 

Relationship Management 

• Acts as an Ontario Health ambassador both formally (e.g., working with regional and local stakeholders, at provincial or national events) and informally (e.g., through day-to-day interactions) 
• Establishes trust and builds strong internal and external relationships with partners and key stakeholders to collaborate on initiatives
• Remains current on local priorities, emerging issues, and trends
• Supports committees and working groups comprised of both internal and external stakeholders 
• Works collaboratively within the team, across Ontario Health portfolios, including the regions, and with health system partners 

Here is what you will need to be successful:

Education and Experience

• An undergraduate degree in relevant discipline; a master’s degree is preferred
• 5+ years’ experience in health care
• A minimum of 3 years’ experience as a QI leader with experience in front line facilitation and coaching of interdisciplinary teams; experience engaging clinicians, front line staff, patients, and caregivers in the design and delivery of clinical care
• Certification and/or advanced knowledge/skills in change management, quality improvement, implementation science, knowledge translation
• Clinical experiences as a regulated health professional is an asset

 

Knowledge and Skills

• Excellent knowledge of health care sectors, with experience working on a variety of quality improvement initiatives
• Strong knowledge front line facilitation and coaching of interdisciplinary teams, and successful use of organizational change strategies
• Understanding of a range of knowledge exchange methods such as communities of practice, workshops, webinars, and online collaborative spaces
• Project management and/or strong organizational skills to manage competing priorities
• Excellent oral and written communication skills
• Ability to work effectively in both a team setting and independently
• Experience with data analysis and data interpretation
• Completion of equity, diversity, inclusion, and anti-racism training
• Professional, reliable, and detail-orientated

 

Location: Ontario Health (OH) welcomes applications from candidates across Ontario.  Please note that this role follows an in-office work model, requiring employees to work from a designated, approved Ontario Health location.

Employment Type:

Temporary + (Fixed Term) Full time

Contract Length:

12 Month(s)

Salary Band:

Band 5

External Application Deadline Date:

October 11, 2026