Senior Technical Claims Specialist, Energy Complex

Description

Liberty Mutual has an immediate opening for an experienced claims professional to join our Complex Energy Team as a Senior Technical Claims Specialist!  This role manages commercial third-party bodily injury and property damage claims for energy accounts across all 50 states, including litigation and high-dollar exposures!

 

A flexible way of working

This role offers a limited return-to-office schedule — just two days per month — and only if you reside within 50 miles of one of the following offices: Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Chandler, AZ; or Weatogue, CT. If you don't live near one of these locations, this is a fully remote role. (Please note this policy is subject to change.)

 

Why this role is compelling?

• Take ownership of technically complex, high-exposure Energy claims from first notice through resolution. You’ll be the trusted subject matter expert on matters that demand advanced coverage analysis, strategy, and litigation management.
• Influence outcomes on high‑profile matters (operators, contractors, utilities, midstream/downstream, power generation, pipelines) and work cross-functionally with underwriting, reinsurance, in-house counsel, and outside defense teams.
• Use your deep technical knowledge — energy operations, catastrophic loss dynamics, multi-party liability, third‑party property damage, bodily injury, and coverage nuances — to shape claims strategy, control cost, and protect our insureds and the company.

 

What we're looking for

We're seeking candidates with a strong background in complex General Liability, Auto, Energy claims, or other specialty Commercial claims handling — ideally with experience navigating multi-party liability, catastrophic loss, and litigated high-exposure files. Energy-sector claims experience is a strong plus, but candidates with comparable complex commercial GL, Auto(add), or specialty lines experience are encouraged to apply.

 

Key responsibilities

• Lead full lifecycle handling of complex Commercial Energy claims: conduct coverage analysis, supervise investigation, determine liability, set and adjust reserves, and negotiate or litigate settlements.
• Act as the claim owner with authority to authorize payments, approve reserving strategy, and recommend or execute claim denials when warranted.
• Review and drive response to complaint, suit documentation, discovery, expert reports, and technical files; develop litigation plans and settlement strategies.
• Assemble and manage the appropriate internal and external teams (Home Office Legal, Defense Counsel, technical experts, Home Office Claims, underwriting, reinsurance) based on loss dynamics and allegation exposure.
• Oversee selection, engagement and oversight of outside Counsel and technical experts, Home Office Claims, underwriting, reinsurance) based on loss dynamics and allegation exposure.
• Serve as subject matter expert for complex coverage and energy-specific issues; advise claims leadership on policy wording implications, emerging legal trends, and potential changes to claims practices or training needs.
• Mentor less experienced claims examiners; provide guidance on technical investigations, negotiation, strategy and litigation handling. 
• Maintain confidentiality and integrity of financial and claims file information; comply with company policies, regulatory requirements and security standards.
• Participate in special projects (e.g., claims process improvement, litigation strategy initiatives, cross-functional task forces).

Qualifications

Litigation‑Focused Qualifications

• Bachelor’s degree or equivalent experience, with 5–7+ years of progressively complex Commercial Casualty claims experience, emphasizing litigated Commercial General Liability/Auto and/or Energy claims involving oil & gas, power generation, renewable energy and/or energy-adjacent contractors
• Demonstrated expertise managing Energy‑specific litigation, including upstream, midstream, and downstream exposures such as well blowouts, pipeline incidents, refinery operations, energy construction, transportation, catastrophic injury, and multi‑party losses
• Demonstrated strength in litigation management, including oversight of defense counsel, evaluation of pleadings and motion practice, development of discovery and deposition strategy, and participation in mediations, arbitrations, and trials
• Advanced proficiency in coverage analysis within a litigation context, including interpretation of complex policy language, reservations of rights, coverage defenses, indemnity and additional insured disputes
• Strong experience setting and managing high‑exposure indemnity and expense reserves aligned with litigation strategy and evolving case posture
• Proven ability to assess liability, causation, damages, and venue risk, and to develop effective resolution strategies for contested, multi‑party, or catastrophic claims
• In‑depth knowledge of the insurance legal and regulatory environment, with the ability to apply sound judgment to nuanced legal issues and emerging case law
• Track record of independently managing a litigation‑heavy claim portfolio, balancing strategic risk, financial stewardship, and timely resolution
• Highly effective communicator with the ability to influence attorneys, internal legal partners, underwriting, reinsurance, and leadership through clear analysis and recommendations
• Experience handling moderate to highly complex Energy and/or Commercial General Liability/Auto litigation—including catastrophic injury, or contractor‑related losses—strongly preferred
• All Lines Adjusters License required 

 

Employees may apply for a new role after completing 12 months of employment in their current position.

 

Employees should review all role requirements and apply only for positions for which they are eligible. Hiring processes may vary by country, including differences in procedures, requirements, and timelines.  For country-specific details, please consult your local recruiting / HR team.

Travel

10%