Claims and Safety Officer

Performs highly technical and administrative work in developing, implementing and administering safety and utility claims related programs and activities. Work is frequently of a sensitive nature, requiring the exercise of tact, good judgment, and knowledge of the laws and regulations relating to safety standards. Duties include policy development, safety inspections, safety training, on-the-job accident investigations, investigating damages to City property, invoicing and subrogation activities. This position is exempt under the Fair Labor Standards Act and reports to the Human Resources Director.

• Develops safety related programs and procedures. 
• Ensures that safety policies, practices, and procedures are properly implemented and followed.
• Conducts inspections of all City owned property, equipment, and safety apparatus, and report’s findings to the Director.
• Works closely with State inspectors and other safety consultants.
• Conducts special investigations as requested.
• Maintains a record of all determined safety liabilities and corrective actions taken.
• Maintains records designed to monitor the increase or decrease in accident occurrences and cost.
• Investigates all accidents and incidents, safety violations, and unsafe working conditions.
• Investigates the incident to determine the responsible party or parties.
• Determines the costs of repairs related to an incident by obtaining price quotes  for labor and materials from internal and external sources.
• Bills the responsible party or parties for the damages resulting from each incident and arranges meetings with the responsible parties when necessary to resolve the claim.
• Receives payments, post the payments to the proper accounts, forwards payments to the Finance Manager for deposit, and maintains cash controls records.
• Compiles information from hardcopy and electronic files and prepares a variety of reports documenting such things as monthly damages, collections, and outstanding balances.

• Recommends appropriate activities and follows up on the implementation of recommendations.
• Takes leadership role with development and implementation of a Safety Committee for the organization.
• Coordinates, develops, implements, and motivates employees through the presentation of safety training and orientation, informational and incentive/other programs designed to reduce the frequency of accident occurrences.
• Maintains a log of all accidents and injuries involving Public works personnel.
• Prepares and delivers written reports and/or oral presentations, answers complaints of and makes recommendations.
• Provides and purchases safety instructional materials where appropriate.
• Attends safety and loss prevention training courses, seminars and conferences to keep abreast of regulatory and scientific changes in the risk management field.
• Interacts and communicates with various groups and individuals to include departmental personnel, managers, supervisors, other City Personnel, vendors and the general public. 

• Bachelor’s Degree from an accredited institution in Risk Management, Business Administration or related field with Four (4) to (7) Seven years’ experience in Risk Management, Insurance, Business Continuity and supervision; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. 
• Must possess  a valid State of Florida Driver’s license with satisfactory driving record held throughout employment.
• Must have a working knowledge of risks associated with the daily operation of a municipality.

• Ability to conduct work site/facility and safety/liability inspections, reviews operating procedures and may conduct field investigations and determine liability exposure.
• Ability to maintain continuing contact with a variety of City staff to include department and division heads and the City Manager. Additional contact will occur with City Commission, consultants, insurance vendors, attorneys and various public or private representatives.
• Analyzes loss control data and assess trends and developments. 
• Interprets and apply laws, regulations, policies and procedures related to area assigned. 
• Composes correspondence and prepare clear and comprehensive reports. 
• Initiates and carry out required procedural assignments, perform difficult research and analysis and use independent judgment and initiative. 
• Negotiates and administer insurance contracts and resolve concerns and issues.
• Ability to handle multiple projects simultaneously and use good judgment in prioritizing work assignments, including the ability to ensure accurate and efficient completion of assignments.
• Ability to communicate effectively, tactfully with public and staff. 
• Ability to apply attention to detail in reviewing and preparing necessary reports. 
• Ability to think outside the box, be creative and innovative.
• Ability to organize, prepare, process and maintain the required reports, records, documents and related information.
• Must possess great organizational, management and human relation skills.  
• Ability to work tactfully and effectively with Mayor and Commission, associates, and other public officials and members of the public.