Senior Talent Operations Partner

Oversees the end-to-end talent lifecycle by combining talent acquisition, operations, and talent management. This role is responsible for building a strong talent pipeline, ensuring accurate attendance and payroll administration, and fostering positive creator relationships to support operational efficiency, and talent retention

What You'll Do

• Partner with the Talent Management team to source, screen, and onboard creators.
• Build and maintain a healthy talent pipeline to support current and upcoming campaign requirements.
• Coordinate with Project Managers and Schedulers to monitor daily schedules through Timekeeping Software.
• Track attendance, validate rendered hours, and ensure accurate timekeeping records.
• Investigate and resolve attendance discrepancies before payroll processing.
• Audit compensation records, manual trackers, and attendance data before payroll cut-offs.
• Process payouts for project-based/part-time, and on-call Live Hosts.
• Manage timekeeping and scheduling records, review and approve attendance corrections
• Act as the primary point of contact for Live Hosts/Talents throughout their engagement.
• Provide guidance, address concerns, and support day-to-day talent needs.
• Collaborate with internal stakeholders to improve creator engagement, performance, and retention.
• Maintain strong relationships with creators to encourage long-term partnerships and support business objectives

Who You Are

• 2–3 years of experience in Talent Sourcing, Influencer Marketing, Creator Management, or Live Commerce, preferably with platforms such as TikTok Shop, Shopee Live, or Lazada
• Proven experience in sourcing, screening, and recruiting live-streaming hosts, influencers, or creators for shoppable livestreams and brand campaigns.
• Strong creator relationship management skills, with the ability to build rapport, maintain engagement, and support host/creator retention.
• Comfortable managing schedules, attendance, and timekeeping, including resolving shift adjustments and ensuring accurate tracking of creator hours
• Experience handling or auditing creator payouts, attendance records, or timesheets is a strong advantage
• Proficient in Microsoft Excel or Google Sheets, particularly for tracking creator performance, attendance, schedules, and recruitment pipelines
• Highly organized, detail-oriented, and able to manage multiple creators and time-sensitive tasks in a fast-paced environment.
• Willing to work 100% onsite and follow a shifting 5-day work schedule with 2 days off

Why You'll Love It

• Competitive Salary
• Performance Review (2 times per year)
• Performance Bonus (1 time per year from 0.5-month to 3-month salary amount) applied after probation
• Annual Paid Leave (15 days)
• HMO (200K Gold Package)
• Quarterly, Annual MVP Awards
• Macbook will be provided
• Monthly, Quarterly, and Annual local awards
• Annual Global Awards (Can win up to 2,000 USD)
• All-Hands All Accomodation and Travel Expenses Paid Trip to Once A Year to another country
• Work in professional and dynamic environment
• Good chance to explore new trends in a digital market
• Opportunity to learn most advanced advertising technology platforms