Account Manager

Job Title: Account Manager

Location: Spain

Employment Type: full-time

The job  

ETAP empowers customers to make informed decisions throughout the life cycle of their projects with innovative software solutions for electrical systems. By applying ETAP solutions, customers experience continuous intelligence during design and engineering and into operations and maintenance using a unified electrical digital twin platform. ETAP supports customers in their digital transformation and sustainable energy transitions for a green and smart future, helping them to prioritize safety, maximize reliability, and stay resilient.

ETAP's expertise has emerged from more than 40 years of global experience, and more recently in 2023 by expanding into new integrated offerings with IGE, a leading electrical engineering software company renowned for its SEE software portfolio for the creation, maintenance, and calculation of electrical installation projects.

Our employees' passion for excellence, innovation, and customer satisfaction is our most prized resource. If you share that passion — and want to be part of a company that leads the energy transition towards a cleaner and more resilient world for future generations — we invite you to join us!

ETAP is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer.

The Job

As a Sales Engineer, you will be responsible for driving growth by selling ETAP’s suite of products (SEE, CANECO and ETAP) and services to new and growth customers. Your role will be pivotal in expanding ETAP’s presence in the market, enabling customers to leverage our agile data platform to manage their engineering and process data as a unified digital twin. You will focus on meeting sales goals while delivering value-driven solutions to new and existing accounts. 

Key Responsibilities

• New Business Acquisition: Identify and engage customers that have not previously used ETAP solutions, securing new logos, and expanding our market presence. 
• Account Growth: Develop and nurture relationships with existing customers to drive upsell and cross-sell opportunities, increasing ARR. 
• Sales Strategy Implementation: Develop and execute detailed account plans, from prospecting and qualifying leads to closing deals, ensuring revenue targets are achieved and forecasts are met. 
• Collaborative Selling: Work closely with internal teams and leverage cross-functional resources to support account management and ensure sales goals are achieved. 
• Market Expertise: Stay informed on industry trends, customer needs, and competitive products to effectively position ETAP’s solutions. 
• Continuous Development: Stay up to date on ETAP’s product offerings and sales methodologies through ongoing training. 
• Customer Engagement: Deliver compelling sales presentations that address specific business needs, showcasing the value and unique differentiation of ETAP’s technology. 
• Issue Management: Proactively address and resolve customer issues, collaborating with internal teams to ensure satisfaction. 
• Pipeline Management: Use Salesforce and the MEDDPICC sales methodology to manage your sales pipeline, ensuring accurate forecasts and reporting. 

Essential requirements

• Proven track record in direct sales, including building relationships at all levels within client organizations. 
• Experience in selling SaaS or DaaS (Data as a Service) solutions.  
• Strong business development experience, with a focus on acquiring new customers. 
• Demonstrated ability to close complex software and product agreements, owning the entire sales process. 
• Experience in industrial software, engineering software, or automation is highly preferred. 
• Fluent English, with excellent written and verbal communication skills. 
• Strong interpersonal and relationship management abilities, able to engage effectively with various stakeholders. 
• Ability to work both independently and collaboratively within a team environment. 

Desired skills 

• Personable, trustworthy, and able to inspire confidence in clients. 
• Highly self-motivated, proactive, and results oriented. 
• Organized and detail-focused, with the ability to manage multiple tasks simultaneously. 
• Creative, curious, open to feedback and continuous learning. 

About ETAP

Through its integrated electrical digital twin platform, ETAP delivers best-in-class, seamless customer experience and cloud-ready technology ensuring universal accessibility for designers, engineers, and operators accelerating their digital transformation, even in the highest regulated environments.

Over 20,000 enterprises rely on ETAP to unlock total efficiency and sustainability at all stages of the lifecycle for buildings, industries, and infrastructure. Driven by excellence, innovation, and customer satisfaction for over 40 years, ETAP’s deep expertise is supported by the dedication of more than 1,000 employees and a strong community of active users.

Joining our team allows you to work on state-of-the-art technology. ETAP software continues to be on the cutting-edge of research & development while our engineers and scientists explore new concepts and applications in system analysis and operation.

ETAP has a friendly, team-oriented atmosphere where individuals cooperate in a professional environment to grow, transform, and build the best team. You will be surrounded by dedicated, passionate industry experts with the joint vision of unlocking a sustainable future - making the world a better place.  ETAP has a friendly, team-oriented atmosphere where individuals cooperate in a professional environment to grow, transform, and build the best team. You will be surrounded by dedicated, passionate industry experts with the joint vision of unlocking a sustainable future - making the world a better place.

ETAP requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.

Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.

ETAP is an Equal Opportunity Employer. We are committed to being an exemplary employee with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

Come and join ETAP to create transformative technology that enables our customers to engineer a better world.