Legal Document & Research Liaison (Hybrid)

Overview

We are seeking a Document & Research Liaison I to research, document, and support legal, regulatory, and compliance matters impacting business operations. This position will serve as a primary liaison between business units and legal counsel while supporting complex cases, escalated situations, regulatory complaints, and other sensitive matters.

 

The successful candidate will conduct legal and regulatory research, analyze claims and documentation, prepare written summaries and reports, and coordinate with internal stakeholders to ensure matters are addressed accurately and within applicable regulatory and procedural requirements.

 

**Hybrid in Vienna, VA or Pensacola, FL**

**In person interviews will be required for this role**

 

Benefits:• Comprehensive Medical, Dental, and Vision Insurance• Employer-Paid Life Insurance• Employer-Paid Short-Term and Long-Term Disability Insurance• 401(k) • Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays• Educational Assistance

 

Max Salary Vienna, VA: $85K

Max Salary Pensacola, FL: $79K

 

Click here to learn about BRMi's culture.

 

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Responsibilities

• Serve as a primary liaison between designated business units and the Office of General Counsel for legal and regulatory matters.
• Investigate, research, and respond to Consumer Financial Protection Bureau (CFPB) and Better Business Bureau (BBB) complaints.
• Research and analyze claims, complaints, and related actions to identify issues and support appropriate resolution.
• Identify potential compliance issues and recommend updates to guidelines, procedures, and controls to minimize organizational risk.
• Research potential legal issues using established systems of record and available documentation.
• Request and coordinate information and documentation from other business units to clarify details and resolve cases within mandated timelines and regulatory requirements.
• Summarize depositions and other legal proceedings and conduct related investigative, statistical, and documentary research.
• Prepare written legal summaries, analyses, reports, and supporting documentation.
• Serve as a point of contact for escalated and complex legal situations.
• Communicate relevant legal matters and potential organizational impacts to attorneys and appropriate stakeholders.
• Identify opportunities for operational improvement, recommend solutions, and support implementation of process, procedural, or standards-based enhancements.
• Prepare required and ad hoc industry and regulatory reports, including responses to audit inquiries, in accordance with internal and external requirements.
• Participate on cross-functional teams and task groups supporting projects and initiatives within the business unit and across the organization.
• Review and research high-profile customer complaints and other sensitive or confidential matters and responses.
• Collaborate with training teams to ensure procedural guidelines and requirements are communicated accurately and consistently followed.
• Maintain appropriate document control, confidentiality, and document security practices.
• Perform other duties as required.

Qualifications

• Demonstrated ability to comprehend, analyze, apply, and communicate information contained in complex legal documents.
• Basic understanding of state and federal court systems and legal processes.
• Ability to research and summarize state and federal statutes and regulatory requirements.
• Working knowledge of operational and regulatory risk controls, concepts, and practices.
• Working knowledge of applicable financial services regulations, including NCUA rules, regulations, and federal laws.
• Working knowledge of legal documents such as trusts, powers of attorney, complaints, and demands.
• Working knowledge of document control and document security practices.
• Advanced research, analytical, and problem-solving skills.
• Advanced organizational, planning, and time-management skills.
• Strong judgment and demonstrated ability to take initiative and make sound decisions.
• Experience independently managing multiple priorities while also working effectively in a team environment.
• Advanced written and verbal communication skills.
• Experience working effectively with employees, management, stakeholders, vendors, and other business partners at varying organizational levels.
• Demonstrated ability to establish and maintain effective professional relationships using rapport, trust, diplomacy, and tact.
• Proficiency with word processing and spreadsheet software.
• Working knowledge of business operations, policies, procedures, systems, and financial practices.
• Ability to handle sensitive and confidential information appropriately.

** BRMi will not sponsor applicants for work visas for this position.**

**This is a W2 opportunity only**

 

EOE/Minorities/Females/Vet/Disabled 

We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.