Debt Collector

About Our Client

Our client is a well-established professional organization seeking a responsible and target-oriented professional to manage outstanding payments and support effective debt recovery.

Job Overview

The Debt Collector will be responsible for following up on outstanding accounts, communicating with customers, negotiating payment arrangements, and ensuring timely collection of outstanding payments.

Key Responsibilities

• Follow up with customers regarding outstanding payments and overdue accounts.
• Contact customers through calls, emails, and other communication channels.
• Negotiate and arrange suitable payment plans where required.
• Monitor outstanding balances and payment commitments.
• Identify overdue and high-risk accounts and escalate where necessary.
• Resolve payment-related queries and disputes professionally.
• Maintain accurate records of collection activities and customer commitments.
• Coordinate with internal teams regarding payment status and account issues.
• Prepare collection updates and reports for management.
• Achieve assigned collection and recovery targets.

Qualifications & Requirements

• GCE A/L or equivalent qualification.
• Diploma or qualification in Finance, Accounting, Business Management, or a related field will be an advantage.
• Previous experience in debt collection, credit control, receivables, or a similar role.
• Strong communication and negotiation skills.
• Ability to handle customer queries and difficult situations professionally.
• Good numerical and analytical skills.
• Ability to work under pressure and meet collection targets.
• Good knowledge of MS Office.
• Strong follow-up and problem-solving skills.
• Good interpersonal and customer-handling skills.

Interested candidates may send their CV to [email protected]