Senior Deposit & Fair Banking Compliance Officer

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Position Overview

The Senior Deposit and Fair Banking Compliance Officer is a strategic individual contributor role responsible for supporting safety and soundness, member and employee experience goals by ensuring ongoing compliance with all applicable laws, rules and regulations affecting SECU Deposits and related payments.  Primary function is to protect the Credit Union from findings or criticisms from examining bodies due to non-compliance with Deposits related regulations, policies and procedures by driving a culture of compliance within the Deposits organization and alignment with SECU’s Board approved compliance risk appetite.  

Essential Responsibilities

·         Regulatory Reporting and Compliance Support (60%) - Monitor regulatory agencies to maintain awareness of upcoming compliance changes.  Communicate upcoming changes to applicable Deposits business lines and assist as needed with implementation of new, or enhancement of existing processes to adhere with new regulatory expectations.  Act as subject matter expert/advisor to Deposits business lines for projects and other departmental initiatives with compliance requirements or impact.  Observe business line processes to identify areas of improvement related to process compliance. Advise and assist with the creation of proposed solutions for any concerns noted. Ensure regulatory disclosures remain accurate and available by updating and ensuring timely distribution of revised disclosures and Change in Terms notices, when applicable. Coordinate and prepare requested documentation for federal and state regulatory examinations, monthly status reporting to federal and state regulators and other regulatory body requests.  Assist with the review and update of Deposits related compliance training provided to employees across the enterprise.

·         Fair Servicing Analysis (20%) - Perform analysis of SECU practices to determine whether indicators of fair servicing concerns are present.  Report findings and collaborate with relevant stakeholders to address any concerns noted.

·         Member Complaint Oversight (20%) – Assist with responding to member complaints originating from a regulatory body.  Evaluate Deposits related complaint data to evaluate for possible UDAAP or other emerging compliance issues. When possible, collaborate with Deposit Compliance leadership and other business line stakeholders to recommend and develop solutions to address the root cause of incoming complaints with the goal of reduction in complaint volume.

Required Education & Experience

·         5 years of experience in risk management or compliance

·         Excellent communication skills (both written and verbal) and problem-solving skills

·         Ability to effectively lead through significant enterprise-wide system and process transitions, including multiple concurrent cross-functional projects/initiatives

·         Ability to apply strategic and analytical thinking to translate complex regulatory concepts into recommendations for business line and quality control processes

Preferred Education & Experience

·         Bachelor’s degree

·         Compliance designation/certification (i.e. CUCO)

Job Environment & Physical Requirements

·         Office setting with physical proximity to other employees and Work From Home (WFH) permitted as determined by departmental needs. Some background noise from other employees, copy machine, and telephone.

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.