Job Summary:
Has the responsibility and authority for the administrative management of the office under the Administrator. Day to day activities include: office reception, ordering of office supplies and forms, managing office cleaning, biohazard pickups, and shredding pickups. Managing the postal needs, postage, pickups, mailings etc. Direct responsibility for management of the answering service contract.

Organizational Relationship: Reports directly to the Administrator

Risk Of Occupational Exposure To Blood Borne Pathogens: C: no exposure

Qualifications:

• Associate degree preferred.

• High School graduate or proof of post-secondary education if high school transcript is unavailable.

• Computer literate in MS Word and Excel

• Organized, meticulous and gives attention to detail.

• Must be able to read, write and maintain simple records in English.

• Excellent Telephone skills.

• Must have a criminal background check.

Responsibilities:

• Office reception functions.

• Assures phones are answered in a professional and courteous manner.

• Takes telephone referral information if staff is unavailable and passes referrals as soon as possible.

• Ordering of office supplies and forms.

• Managing the cleaning contract, biohazard pickups, shredding pickups.

• Manages the postal needs (postage, pickups, mailings).

• Responsible for managing the Answering service contract, handling and processing complaints and forwarding complaint log to QA Committee.

• Distributes and receives employee surveys/paychecks to office staff.

• Telemarketing our services when appropriate.

• Assists in all activities that are required of the Administrator.

• Is productive and uses time efficiently.

• Follows instructions, is-punctual and attendance is acceptable.

• Is self-reliant and plans appropriately.

• Other duties as assigned.

Functional Abilities:

• Must be able to read 12 point or larger type.

• Must be able to lift/stoop effectively so as to be able to perform the above listed responsibilities.

• Must be able to hear adequately with no more than an amplifier on the phone and effectively communicate in English.