Senior Human Resources Manager, Cartier

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

PURPOSE

This role involves collaborating with executives, key stakeholders, and HR colleagues to shape, create, and execute HR strategies and solutions that align with the requirements and priorities of the organization. Being a member of a business team, to provide advice, guidance, and assistance to employees and managers in matters related to people management and development. Additionally, this position serves as the primary support for the retail and functional teams in market of Hong Kong and Macau, assisting in the planning, implementation, and communication of both annual and ad-hoc HR initiatives.

KEY ACCOUNTABILITIES:

HR Business Partnering

• Providing expert HR advice and guidance to managers and staff regarding HR issues, supporting leaders and managers in handling complex employment & people matters, performance, attendance, and employee relations concerns.

• Identifying HR priorities based on Maison market action plans, translating business needs into effective HR practices, and implementing people-focused solutions that align with business objectives.
• Delivering key HR initiatives across the entire HR spectrum, including workforce planning & budgeting, restructuring, recruitment, talent management, reward & recognition, employee relations, employee engagement, performance management & other related areas.
• Ensuring compliance with all internal and external reporting requirements using management information systems.
• Maintaining a comprehensive understanding and staying updated on the legal framework governing HR operations by partnering with internal and external Legal partners.

Compensation and Benefits

• Work closely with NEA C&B team on salary benchmarking exercise, make recommendations based on market data and organizations’ priorities
• Analyze internal and external data to identify risks and opportunities, make recommendations for action plan
• Keep track of HR budget, ensure headcount and costs are aligned with the budget plan
• Drive annual Performance Management Process, to create a strong feedback culture within the Maison
• Work with HR Operations team on payroll, contractual and policies related matters

Talent Acquisition

• Be a subject matter expert within respective departments to advice/consult on the shortlisting of candidates for the business
• Partner with the TA team on recruitment, will be involved in interviewing, derivation and recommendation on salary proposal and negotiation of offer to candidates
• Keep track on recruitment process, update stakeholders on a timely manner
• Manage the onboarding process for ensuring an exceptional (or first-class) employee journey experience 
• Possessing expertise in the retail talent landscape of Hong Kong and Macau to offer effective assistance in developing the talent pipeline.

Employee Wellbeing & Engagement

• Drive and deliver the planned calendar for employee wellbeing & engagement
• Assist in the employee pulse survey, work with both managers and employees on actions plan
• Partner with Internal Communication HR responsible for strengthening employee communication and engagement
• Work with Cartier regional HR to support projects and activities locally   

KNOWLEDGE & SKILLS:

• Having a minimum of 10 years of experience in regional or local HR business partnering, preferably in large multinational luxury retail companies, and possessing exceptional planning and project management skills.
• Demonstrating a strong business acumen and the ability to work independently while effectively collaborating in a matrix working environment.
• Exhibiting excellent organizational skills and meticulous attention to detail.
• Good interpersonal and communication skills are also essential.
• Rich experience in stakeholder management and possessing strong influencing skills.
• Excellent in analytical & planning skills, proficient in computer literacy, and have a good understanding of labor regulations.
• Fluency in both spoken & written English and Chinese is required.

PERSONAL ATTRIBUTES

• Mature and confident
• Can do attitude with growth mind-set
• Hands on, well organized and able to handle multi-tasks simultaneously
• Good in prioritization to ensure the highest quality of service delivery against tight timelines

#Richemont #WeCraftTheFuture