Graduate Operations Analyst, Global Markets Operations

About Citi

At Citi, we are dedicated to connecting millions of people across hundreds of cities and countries every day. For over 200 years, our unparalleled global network has provided a broad range of financial services and products to clients, including consumers, corporations, governments, and institutions. We empower them to seize their biggest opportunities and tackle the world's most complex challenges.

Shape Your Career with Citi

Joining Citi means becoming part of a global family of over 230,000 dedicated people. We are committed to providing you with the resources to meet your unique needs, empowering you to make informed decisions, and helping you manage your financial well-being to plan for your future.

We offer a comprehensive employee experience that includes:

• Well-being Programs: Access to programs and services for your physical and mental health, including telehealth options, health advocates, and confidential counseling. Coverage may vary by country.
• Parental Leave Policy: An expanded Paid Parental Leave Policy designed to support parents in adjusting to parenthood and bonding with their newest family members.
• Financial Planning: Tools and resources to help employees manage their financial well-being and plan for their future.
• Learning & Development: An array of learning and development resources to broaden and deepen your skills and knowledge as your career progresses.
• Work-Life Balance: Programs that help employees balance their work and life, including generous paid time off packages.
• Community Engagement: Resources and tools to volunteer in the communities where you live and work, contributing to impactful initiatives globally.

Role Overview: Graduate Operations Analyst

This is an exciting entry-level opportunity for a highly motivated individual to join our Operations team. As a Graduate Operations Analyst, you will play a crucial role in supporting various operational functions within our dynamic financial environment. You will gain deep exposure to diverse financial products, end-to-end operational processes, and our client-centric model, helping you develop a foundational understanding of the financial services industry.

You will be part of a team that thrives on collaboration and continuous improvement, working closely with colleagues across different functions on a global scale. This role offers a unique opportunity to contribute to process enhancements, ensure data integrity, and support effective risk management.

Key Responsibilities

In this role, you're expected to:

• Perform essential operational tasks, focusing on high quality and accuracy of data input, verification, and processing.
• Contribute to the investigation and resolution of operational breaks, discrepancies, and queries in a timely manner.
• Support the timely completion of reconciliations and reporting processes.
• Collaborate with various internal teams (e.g., Onboarding, Credit, Risk, Legal, Compliance, Products, Sales, Trading, Technology) and external counterparties.
• Assist in identifying process and system enhancements, contributing to the successful migration of processes or technical advancements.
• Provide analytical and administrative support to front office and trading desks, specifically around financial transactions.
• Maintain accurate records and support trade lifecycle activities, from execution to settlements.
• Adhere to established risk and control frameworks, demonstrating sound ethical judgment and compliance with applicable laws, rules, and regulations.
• Proactively identify and escalate control issues with transparency.

Qualifications & Ideal Candidate Profile

As a successful candidate, you'd ideally have the following skills and exposure:

• Education: Bachelor's/University degree or equivalent experience in Finance, Business, Accounting, Economics, or a related field.
• Mindset: Proactive, self-motivated, results-oriented, dynamic, agile, and eager to learn and succeed in a fast-paced, high-volume environment.
• Problem-Solving: A self-reliant problem solver who can greet pressure and challenge positively and make informed decisions.
• Communication: Consistently demonstrates clear, concise, and effective verbal and written communication skills, with strong relationship management potential.
• Analytical & Numerical Skills: Strong analytical and numerical aptitude with impeccable attention to detail.
• Adaptability: Ability to adapt quickly, manage different deadlines and priorities, and work under pressure.
• Teamwork: Able to work effectively in a team environment, build and maintain working relationships across various groups.
• Technical Proficiency: Good proficiency in MS Office Suite (Excel, Word, Outlook, PowerPoint). Interest in quickly grasping new in-house systems.
• Interest in Financial Markets: A keen interest in capital markets, financial instruments, and operational processes within a global financial institution.

Join Us

Working at Citi is far more than just a job. It's an opportunity to build a meaningful career, make a real impact, and grow professionally within a global organization committed to your success and well-being. Take the next step in your career and apply today!

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## Job Family Group:

Operations - Transaction Services

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## Job Family:

Securities and Derivatives Processing

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## Time Type:

Full time

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## Most Relevant Skills

Please see the requirements listed above.

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## Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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