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Care Advisor

Mercyagedcare

·

Jun 11, 2026

Location
Home Care Ballarat, Australia · Home Care Geelong
Workplace
Onsite
Type
Full-time
Department
Healthcare
Closing date
Jul 12, 2026
Source
Workday

Description

Employment Type: Permanent Full-Time

Hours: 38 hours per week

Location: Geelong/Ballarat

Upload with Application: Resume, cover letter, and all relevant qualifications

Contact: Belinda Jennings [email protected]


Where there’s life, there’s Mercy.

Where there’s care, there’s You.


Through the battles and the breakthroughs, we're there. Where will you be?


For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.


As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.


At Mercy Health, it’s all about taking what we have and making it better.

To do that, we need you.

Join us at Mercy Health, and help our teams deliver even greater outcomes.


About the opportunity


At Mercy Health, you’ll become part of a proud history built on over 100 years of expertise, skill and care. As a Care Advisor you’ll use your outstanding organizational skills, budget management and customer service skills as well as strong interpersonal, communication and leadership skills.

Experience in service delivery to clients living in the community, assessing, referring and supporting re-enablement for clients is desirable as is experience in Nursing or Allied health.


What you’ll bring

It takes a special kind of person to work in healthcare or community services. If you are genuinely interested in helping others, then you’ll find you can build something here and find your place in a team of 10,000 hearts.

To thrive in this role, you will have:


  • Excellent time management, organisational and communication skills, with the ability to adapt and problem solve.
  • A compassionate, flexible and positive approach to effective patient care and management.
  • The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.


You will also be required to provide evidence of, or in the process of obtaining:


  • A current Police Record Check and NDIS Screening


Ready to help us shape the future of healthcare?


Join us and make a meaningful difference in people’s lives - and your career.


Are you ready to apply for this role? Click Apply now


Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.


We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.


We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.


The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

Skills

Patient CareCustomer Service

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