Payroll Specialist

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Payroll Specialist is in charge of processing payroll from start to finish in compliance with local regulation per the assigned site (s) as well as assisting in projects related to Payroll as needed.

As a Payroll Specialist, you will:

• Processing semi-monthly payroll for the UK.

• Address and resolve employee, management and government agency inquiries

• Generate and send reports

• Assist with internal and external audit requirements

• Reconcile payroll data

• Conduct payroll talks and focus group discussions

• Maintain payroll system updated

Job Responsibilities

The Payroll Specialist position covers the following responsibilities, but not limited to:

• Generate and send reports to Operations for exceptions and items to be corrected for payroll transmission.

• Generate and send reports to the HR Team for completion of government IDs.

• Review and process payroll discrepancies and complete entries in the payroll system accordingly.

• Coordinate with local agencies for tax, savings, health and social insurance reporting and payments.

• Validates submitted reports from different feeders and payroll results

• Coordinate issue resolution with the HR Team regarding government loans, remittances, changes and or inquiries.

• Reconcile Statutory contributions and loans especially the unposted contributions and loans.

• Coordinate with the RDOs and/or any updates for Annualization and tax compliances.

• Maintain payroll records current with relevant pay period data for auditing and reference purposes in compliance with local regulation requirements for record and handling of private and sensitive data.

• Collect and Validate payroll data in Payroll Register matches information submitted to the vendor or what was entered in the payroll system as applicable.

• Complete multiple validation reports to ensure Gross to Net is calculated properly for each payroll run.

• Assist in preparation of payroll tax report every month.

• Assist in processing year end and annual tax reconciliation and preparation of employee and employer tax returns.

• Assist in processing payments, manual checks, and remittances.

• Reconcile and verify timely and accurate payroll tax and contribution payments are done.

• Participate in payroll orientation for new hires and payroll focus group discussions.

• Process of manual adjustments related to tax, statutory and loans for payroll processing and remittance.

• Process off cycle payments.

• Identify root cause and assist in proposing solutions to payroll impacting issues

• Communicate and contribute to providing data to key business owners such as Human Resources, Finance, Operations and other approved contacts. 

• Assist in distributing paychecks.

• Coordinate tasks from different specialists or Payroll team members as assigned.

• Assist in gathering information for Audit requirements

• Reconciling payroll registers vs bank account transactions and accounting entries.

• Cross train new team members

Other Related Duties

• Participate in projects as needed.

Minimum Education and Experience:

• High school diploma required

• Bachelor’s Degree with emphasis on business or accounting preferred

• Experience with computerized payroll processing

• Experience with ADP, ORACLE HR/Payroll systems a plus

• Microsoft Excel and Word

• Must be detailed oriented

• Able to meet deadlines

Knowledge, Skills and Abilities:

• Outstanding customer service

• Excellent written and verbal communication. Ability to communicate with all levels across the various departments.

• Able to work in fast paced and high volume process environment

• Diligent in following through to guarantee full completion of task or issue.

• Should be able to work independently to ensure day to day functions and projects are completed and should be able to work as a team for collaboration, projects or achievement of team and company goals.

• Use all resources available to resolve issues and escalate as needed to the manager.

• Be able to respond assertively regarding payroll matters.

• Must have a good sense of urgency.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.