Senior Key Account Manager

Job Description Summary

The Senior Key Account Manager is responsible for identifying, managing and growing key accounts in their territory with minimal guidance. The Senior Key Account Manager works independently to engage internal teams to respond to complex customer requirements; acting as a conduit between Sales, RND, PMs and Scientific Marketing. Utilizing methods to create and execute long term strategy that results in executive-level relationship with key accounts is also required in this role, along with strong solution orientated options.

Job Description

Responsibilities:

• Develops and executes long-term revenue growth plan for accounts with effective communication to Key Stakeholders；                                                         

• Actively gathers and acts upon customer intelligence including regulatory filings and financial statements；

• Has increasing insight into customer and target company trends and how these factors affect revenue Recognizes emerging trends in the field and leverages this knowledge to develop commercial insight that lead to product development or licensing collaborations;

• Recognized internally and externally as an expert and may act as an ambassador for the company

• Has a base level of understanding around product life-cycle/manufacturing as it pertains to STEMCELL's business and client impact in order to develop effective inventory management strategy for Key Accounts 

Qualifications:

• Typically requires BSc with 3-6 years of sales or research experience or MSc / PHD with 2-4 years of relevant sales experience

• Has advanced-level knowledge and skills in the area of expertise, including products, processes, practices, approaches, and technical concepts

• Fully competent in scientific concepts appropriate to customer groups for a wide range of STEMCELL products

• Eligibility to travel and conduct business activities in China is required, in accordance with China regulations

STEMCELL Technologies is a privately owned, Vancouver-based biotechnology company that helps power leading-edge life science research around the world. Driven by our love of science and passion for quality, we are a company of Scientists Helping Scientists—standing by our customers to provide the outstanding products, technical support, and training they need to advance their research. Scientists performing stem cell, immunology, cancer, regenerative medicine, and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, accessory products, and services. Through our many regional offices, as well as our distribution centers in Vancouver, Seattle, Grenoble, and Singapore, we deliver our innovative, specialized products to more than 100 countries. With over 1,800 employees globally, most with scientific or engineering degrees, STEMCELL is proud to be the largest biotechnology employer in Canada.

This is an opportunity to work with highly motivated colleagues in a science-oriented, creative, and dynamic environment. We offer a competitive salary, excellent benefits, and meaningful career development opportunities.

STEMCELL is well recognized for exceptional leadership and business practices. We are one of Canada’s Best Managed Companies and operate an ISO 14001-certified environmental management system to measure and reduce our environmental impact. 

As an equal opportunity employer, STEMCELL is dedicated to ensuring that every employee feels safe, valued, and respected for who they are. We know that scientific progress and innovation occur when diverse, creative minds come together and we are committed to nurturing a culture of inclusivity and belonging. STEMCELL enforces a zero-tolerance policy for any form of discrimination. Selection decisions are solely based on job-related factors.

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