Remote Part-Time Customer Service Representative

Part-Time HVAC Customer Service RepresentativeHours: Monday–Friday | 5:00 PM – 10:00 PM – First PositionHours: Saturday | 8:00 AM – 3:00 PM –Sunday| 9:00 AM – 2:00 PM – Second PositionDiBiase Heating and Cooling is looking for two friendly, dependable Customer Service Representatives to join our growing HVAC team! If you enjoy helping customers, thrive in a fast-paced environment, and are motivated by performance incentives, we'd love to hear from you.Responsibilities:Answer incoming customer calls professionally and courteouslySchedule service appointments for HVAC techniciansCommunicate clearly with customers regarding appointments and servicesPromote and sell HVAC maintenance membershipsMaintain accurate customer records and notesProvide exceptional customer service on every callWhat We Offer:Part-time evening schedule (Monday–Friday, 5 PM–10 PM) ORPart-Time Saturday | 8:00 AM – 3:00 PM – Sunday| 9:00 AM – 2:00 PM – Second PositionBase hourly payBooked Call Bonus for successfully scheduled service appointmentsMembership Sales Spiffs for each maintenance membership soldSupportive team environmentOpportunity for growthPaid trainingSome work equipment will be provided but you must have your own computerQualifications:Excellent communication and customer service skillsPrevious call center or customer service experience preferredHVAC industry experience is a plus but not requiredStrong computer and multitasking skillsReliable, professional, and positive attitudeAccess to internetEmployees must maintain a professional and quiet environment at home to uphold company etiquette and focus on business priorities without interruption.If you're energetic, customer-focused, and enjoy earning extra through performance bonuses, apply today and become part of our team!