- Location
- Jacksonville, Florida, United States
- Department
- Human Resources
- Source
- Greenhouse
Description
At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
Position Summary
The Benefits Coordinator provides front-line, administrative support for the firm’s benefits programs. This role serves as the first point of contact for routine benefits inquiries, processes employee life events, and supports accurate data maintenance within the HRIS. The Coordinator focuses on execution and service, escalating complex matters as appropriate.
Key Responsibilities
- Serve as the first-level contact for benefits-related questions via inbox and employee inquiries.
- Process life events and benefits changes in UKG (new hires, terminations, qualifying events).
- Support open enrollment administration, including employee communications and data entry.
- Assist with benefits eligibility tracking and documentation.
- Route and escalate complex benefits or leave questions to the Benefits Specialist or Director.
- Maintain accurate benefits records and ensure timely system updates.
- Coordinate with payroll and HR partners to ensure benefits deductions are accurate.
- Support compliance-related documentation requests as directed.
- Provide administrative support for benefits projects and audits.
- Deliver responsive, professional customer service to employees.
Education & Experience
- Bachelor’s degree preferred (HR, Business, or related field).
- 0–2 years of HR or benefits-related experience preferred.
- Experience in a high-volume or service environment a plus.
Skills & Abilities
- Strong attention to detail and follow-through.
- Clear, professional communication skills.
- Ability to manage routine tasks efficiently and accurately.
- Customer-service mindset.
- Ability to maintain confidentiality.
- Comfortable learning HRIS systems and benefits platforms.
- Proficiency with Microsoft Office.
#LI-EM2
Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Privacy Policy
Here is a link to Morgan & Morgan's privacy policy.