Accounts Receivable Technician- Student Accounts & Offset

Pay Grade: Technician 5

This position manages and tracks student receivables.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. 

*Works with Williams & Fudge, the College's debt collection agency, on student receivables

*Adds holds to student accounts for library fines, lost geology kits, and international application fees

*Analyzes student accounts for set-off debt and communicates this information to the NC Dept. of Revenue and the students, and places set-off holds on the student accounts

*Removes fee charges for Career & College Promise (CCP) students and removing charges from other students based on student account research requested from the VP of Finance

*Evaluates and works with students to establish payment plans and ensures those agreements are being followed; analyzes the payment plan website and student refund banking website for any potential student account issues and troubleshooting, evaluates daily for payments made by students from previous day, and removes holds and notifies collections as necessary

Generates and prepares aged AR Balance Report for Continuing Education

Assists students with tax form 1098-T questions as needed

Serves as a back up cashier as needed

Knowledge, Skills & Abilities:  

Intermediate skills in MS Excel  

Excellent written and verbal communication skills  

Excellent customer service and interpersonal skills  

Ability to work with a high degree of accuracy in a fast-paced office environment 

Requirements:  

Associate Degree in Accounting or a Business-related field  

Three years experience in accounting or an equivalent combination of education and experience