Customer Service Representative

Ignite your potential. Impact what matters.

Hi, we’re HUB – a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a difference. Where pushing ourselves forward helps us give more to others. 

When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow.

As the Customer Service Representative, you will be the first point of contact to all clients and will be responsible for assisting clients via the phone, email or in person. Your duties will include but not limited to taking payments and conducting transactions for clients. 

You will initially perform many of the assigned duties in this position and other duties, projects and responsibilities may be added over time as you become more capable. Your role is vital to the overall performance of the Business Operations and as such there is a requirement that you are committed and determined to succeed in this position.

What We're Looking For:

• Level 1 Insurance License or willingness to obtain.

• Motivated to help support a diverse team and contribute to a team environment.

• Proactive and a self-starter with a keen attention to detail.

• Demonstrated ability to communicate effectivity in both written and verbal.

• Works well in a fast paced, client-focused environment.

• Proficiency in windows-based computer systems.

Why Join HUB?

• An exceptional, welcoming, and inclusive company culture

• Excellent compensation, benefits, RRSP match, referral incentives, and company perks

• Work flexibility

• Paid educational training and vast learning opportunities

• Room for advancement and growth within the organization

• Paid day off for your birthday–we want to celebrate you!

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

• Entrepreneurship: We encourage innovation and educated risk-taking.

• Integrity: We do the right thing every time.

• Teamwork: We work together to maximize results.

• Accountability: We measure and take responsibility for outcomes.

• Service: We serve clients, communities, and colleagues.

Ready to join HUB and build a career in a rapidly growing industry?  Apply today!

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

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