Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Clinical Data Management
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires attentiveness to detail and a proactive approach to maintaining system stability and performance. The position demands collaboration with different teams to ensure smooth operation and timely resolution of technical challenges, contributing to the overall efficiency and reliability of critical business applications.

Roles & Responsibilities:
- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Assist in documenting issues and resolutions to enhance team knowledge base.
- Collaborate with cross-functional teams to facilitate effective communication and problem resolution.
- Monitor system performance and report anomalies to ensure continuous service availability.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Clinical Data Management.
- Strong analytical skills to diagnose and troubleshoot software issues effectively.
- Ability to work with multiple software components and understand their interactions within business systems.
- Good communication skills to clearly convey technical information to diverse stakeholders.
- Familiarity with data handling and management principles relevant to clinical environments.

Additional Information:
- The candidate should have minimum 0-2 years of experience in Clinical Data Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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