SUMMARY
This position is responsible for handling clinical-related issues internally and externally for Align Technology in Taiwan. Report and work closely with the Associate Manager of Clinical Liaison in below three broad categories (but not be limited to): 
1. Build customer clinical confidence and competency with educational activities/events. 
2. Clinical support for customers on ClinCheck software, Align innovations and treatment outcome.  
3. Build partnership with industry leaders including KOLs, university & societies.  

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 
• Review and evaluate cases, provide clinical guidance at ClinCheck review appointments. 
• Help in investigating causes of failure during treatment process, work with dentists to troubleshoot for best treatment outcome. 
• Handle clinical related communications, act as a bridge between dentists and Treat Center.
• Work cross-functionally to plan and execute clinical education events live or virtually. 
• Drive and accelerate clinical confidence through special education programs. 
• Conduct field visits with customers and with sales team regularly. 
• Provide internal training to Sales, CS & marketing departments on clinical knowledge and new products/innovations. 
• Work with local speakers in the development of publications. 

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Highly organized
Action oriented
Takes initiative & quick to respond
Results oriented with proven experience
Independent and able to work autonomously
Strong time management skills
Expert in PowerPoint, Excel, Word, and overall computer and computer organizational skills
Good communication skills including listening and presenting.