Delivery & AI Specialist

Necture is looking for a pragmatic, hands-on operator who sits at the intersection of delivery excellence and AI innovation. This is not a classic Product Owner role — it is a driver's seat position for someone who gets things done, owns outcomes end-to-end, and brings genuine curiosity about what AI can unlock for our customers and our teams.

A core part of this role is staying close to the market. You will have direct exposure to customers, business partners and the Street Crowd Community, one of our strongest assets and the foundation on which we build. This continuous contact with the people who actually use and shape our product is what keeps our development grounded in real customer value and aligned with evolving operational standards in the industry. We expect you to actively leverage these touchpoints to inform priorities, validate assumptions, and bring sharp market signals back into the squad.

You will report to the CTPO and be embedded in one of our newly launched Delivery Squads, whose mission is to ensure every customer goes live successfully and on time. In parallel, you will actively experiment with AI — building new solutions, sharing findings with the team, and driving the organisation forward in using AI and exploring what is now possible.

## Tasks

**Delivery & Execution**

• Own the end-to-end customer launch process within the Delivery Squad
• Structure workstreams, manage dependencies, and keep all stakeholders aligned
• Drive weekly/daily cadence: planning, standups, retrospectives, escalations
• Remove blockers fast — be the person who finds a way forward
• Track and report on delivery KPIs; make progress visible at all times
• Stay close to customers throughout go-live and beyond, not as a gatekeeper between them and the team, but as an active listener and connector. Use this direct exposure to sharpen our product placement and positioning, surface real-world insights.
• Empower engineering and operations to engage with customers directly where it adds value. Own the outcome like successful go-live and customer satisfaction, without owning every conversation.

**AI Curiosity & Innovation**

• Identify opportunities to apply AI across delivery, operations, and product
• Design and run rapid AI experiments — prototype fast, learn fast
• Evaluate and integrate AI tools and APIs into our workflows
• Champion AI literacy across the organisation; share findings and run team demos and create excitement about it
• Stay close to the frontier of AI developments and translate them into business relevance
• Build lightweight AI-assisted solutions that create immediate team value

## Requirements

**Must-Have Skills**

• Proven track record in project or delivery management in a tech environment, ideally in customer facing positions
• Natural ability to structure complexity into clear plans and priorities
• Strong communication — written, verbal, async, and in front of customers
• Experience working in cross-functional, agile teams
• Comfort operating at pace with incomplete information, owning outcomes and finding ways to achieve them
• Basic technical fluency — you can read a system diagram and hold a meaningful conversation with engineers

**Strong Differentiators**

• Hands-on experience working with LLMs, AI APIs, or prompt engineering
• Experience building or shipping an AI-powered product or internal tools
• Familiar with low-code / no-code and AI tooling ecosystems
• Background inB2B,or platform products
• Experience with double-sided marketplace models
• Comfort navigating ambiguity in a scale-up environment
• Comfortable being the most curious person in the room when it comes to AI, and spreading that excitement to the team