Senior Technical Business Analyst (AI)

Job Posting End Date:

Worker Type:

Permanent

ABOUT THE JOB:

This is hybrid Product Owner and Tech BA, responsible for representing business and technology stakeholders to shape, prioritise and deliver solutions that maximise value to Technology and Enterprise Operations (T&EO).

This role combines product ownership and business analysis capabilities to translate business needs into clear, prioritised and deliverable outcomes.
The role focuses on enabling delivery of solutions that are enabled by AI, supporting Technology Risk Remediation and initiatives identified through the AI Program. The solutions delivered are primarily focused on internal platforms, controls, process optimisation and operational uplift rather than customer-facing products.

Partnering closely with COO stakeholders, AI Program teams and engineering squads the Product Owner/Tech BA identifies opportunities, defines value, and translates these into prioritised backlogs. This includes embedding AI-enabled capabilities (e.g. automation, intelligent workflows, decision support) into business processes and technology systems to improve efficiency, reduce manual effort and strengthen risk controls.
The role is accountable for ensuring that all features are aligned to measurable business value, particularly in improving risk posture, operational effectiveness and compliance. They also play a key role in shaping problem statements, defining target states, and ensuring delivery teams clearly understand the "why" behind each initiative.

YOUR SKILLS AND EXPERIENCES:

Essential capabilities

• Strong ability to translate business and risk requirements into technical specifications, including system interactions, APIs, data flows and workflows
• Experience working closely with engineering teams to define solution architecture, integration patterns and non-functional requirements
• Strong backlog management with a focus on technical decomposition
• Proven analytical capability including process modelling, data analysis and system impact assessment
• Understanding of modern software engineering practices including CI/CD, testing, DevOps and release management
• Strong knowledge of data and integration considerations (e.g. data lineage, quality, transformation, access controls)
• Ability to define clear, testable acceptance criteria aligned to both functional and non-functional requirements
• Strong focus on quality, auditability and compliance in solution design
• Effective communication across technical and non-technical stakeholders

Experience

• Experience working as a Product Owner/Technical Business Analyst or hybrid role in agile delivery environments
• Strong experience in requirements elicitation, analysis and backlog management
• Experience delivering change in complex enterprise or regulated environments
• Experience in Technology Risk, controls uplift or remediation programs (highly desirable)
• Ability to simplify complex processes and identify optimisation opportunities
• Exposure to data-driven or AI-enabled solutions (desirable)

THE BENEFITS AND PERKS

We appreciate and reward our colleagues who do great work every day - from excelling for our customers, to taking ownership of an issue to get it resolved. Here's how we support our people with a range of exclusive benefits.


1. Generous compensation and benefit package

• Attractive salary
• 20-day paid annual leave and 7-day paid sick leave
• 13th month salary and Annual Performance Bonus
• Premium healthcare for yourself and family members
• Monthly allowance for team activities
• Premium welcome kit and occasional gifts of appreciation
• Extra benefits on your work anniversary

2. Exciting career and development opportunities

• Large scale products with modern technologies in banking domain
• Clear roadmap for career advancement in both technical and leadership pathways
• Access to digital learning platform such as Udemy
• Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)
• Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)
• Sponsored English course with native teachers
• Opportunity for training in Australia

3. Professional and engaging working environment

• Hybrid working model and excellent work-life balance
• State-of-the-art & modern Agile office
• Food and beverages in the office pantry
• Employee Assistance Program to improve your physical and mental health
• Annual team activities and company events
• A solid and talented team behind you - great people who love what they do

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE

We know that our people make us who we are. That's why we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.


CLOUD-FIRST

NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it's not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!


If this excites you, let's have a chat over a cup of coffee!

It's more than just a career at NAB!
We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY
We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

 

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.