Operations Management Team PA Support

MUFG, one of the world’s leading financial groups with a rich heritage spanning over 350 years and a global presence in more than 40 countries, is seeking an Operations Personal Assistant to join their London office. This role offers you the opportunity to work at the heart of a renowned financial institution, supporting senior management within both Global Markets Operations and Corporate Banking Operations. You will be instrumental in ensuring seamless coordination, communication, and delivery of business activities across the division. MUFG is committed to fostering a supportive and inclusive environment where your interpersonal skills and commitment to excellence will be valued. With flexible working arrangements, exposure to cross-functional initiatives, and access to training opportunities, this position is perfect for someone who thrives in a collaborative setting and is eager to contribute to the smooth running of operations within a complex, regulated environment.

What you'll do:

• Provide high-quality administrative support to senior management teams within Global Markets Operations and Corporate Banking Operations by proactively managing diaries, inboxes, schedules, and meeting priorities.
• Serve as a trusted point of contact for administrative matters across the Operations division and wider stakeholders, handling complex queries with discretion and professionalism including highly sensitive or confidential information.
• Coordinate administration support for Governance or Committee meetings attended by Operations Management team members, ensuring all actions are monitored, tracked, and prepared for by due dates.
• Manage business travel schedules and itineraries for managers in Operations including briefings, agendas, booking arrangements for travel and entertainment requests while ensuring compliance with MUFG policies and cost controls.
• Process expenses resulting from travel or entertainment accurately and promptly according to company guidelines.
• Organise meetings with internal and external stakeholders by scheduling appointments, managing room bookings, technology setups (including video conferencing), and ordering catering as required.
• Provide logistical support for Operations events such as Town Halls or annual Regional Operations meetings in London by liaising with facilities teams, vendors/suppliers, stakeholders, and attendees to ensure smooth execution.
• Collaborate closely with the Business Management team or Culture Influencer Network to deliver on various division-wide initiatives or events that promote positive culture within Operations.
• Promote accurate information on Operations’ Intranet pages so all staff have access to up-to-date resources; assist with coordination of office meeting spaces and desk bookings in partnership with facilities.
• Manage email distribution lists for Operations to facilitate effective communication between management teams and the division; support cross-functional initiatives alongside the Business Management team for broader exposure.

What you bring:

• Proven experience delivering proactive administrative support to multiple stakeholders in a PA or EA capacity within large organisations.
• Excellent interpersonal skills enabling you to collaborate effectively with individuals at all levels including senior stakeholders across EMEA regions and international locations such as Tokyo.
• Strong written and verbal communication abilities allowing you to handle complex queries professionally while maintaining discretion especially when dealing with sensitive information.
• Advanced proficiency in Outlook, PowerPoint, MS Word combined with strong analytical and numerical skills necessary for diary management, expense processing, report preparation.
• Ability to problem-solve efficiently while prioritising tasks under tight deadlines within a pressurised environment without compromising attention to detail or accuracy.
• Adaptability and flexibility demonstrated by willingness to suit evolving needs of the role including minimum three days in office per week as required by MUFG policies.
• Knowledge of regulated environments (preferably financial services) which enables you to navigate organisational complexity confidently while adhering strictly to compliance obligations.
• Alignment with MUFG values such as Integrity & Responsibility; Professionalism & Teamwork; Challenge Ourselves To Grow; Client Centricity; People Focused principles; Listen Up Speak Up ethos; Innovate & Simplify mindset.
• Capability to exercise discretion when handling confidential matters coupled with accountability for outcomes judged against performance frameworks set by employing entities.
• A positive attitude as a motivated self-starter eager to learn new concepts quickly who operates calmly under pressure whilst contributing actively towards communal goals.

What sets this company apart:

MUFG stands out as one of the world’s most respected financial groups thanks not only its impressive history global reach but also its unwavering commitment fostering supportive inclusive workplace culture. Employees benefit from flexible working arrangements generous training opportunities exposure cross-functional initiatives that encourage personal professional growth. The organisation places strong emphasis collaboration teamwork nurturing talent at every level—whether through involvement high-profile events like Town Halls regional meetings or engagement culture influencer networks designed drive positive change throughout operations division. At MUFG you’ll find yourself surrounded knowledgeable colleagues supportive leadership dedicated helping realise full potential whilst contributing meaningful ways towards shared objectives broader community impact. The company’s dedication integrity responsibility professionalism ensures every employee feels valued empowered make difference daily basis—making it truly exceptional place build rewarding career long term future.

What's next:

If you’re ready to take your career forward by joining one of the world’s leading financial groups apply now for this exciting opportunity!

Apply today by clicking on the link provided.