Patient Safety and Reliability Specialist

Hybrid Work Environment: This position follows a hybrid work model with an average of three onsite days per week. Onsite expectations may vary based on business, project, and team needs.

Join Corewell Health as a Patient Safety and Reliability Specialist where you will play a critical role in building a safer, more reliable care environment. This position offers the opportunity to lead meaningful improvements that directly impact patient safety, efficiency and quality. You will work closely with multidisciplinary teams across both clinical and non-clinical areas to identify potential risks, analyze data, and develop sustainable improvements that enhance our processes and prevent harm. Your work will take you to the heart of our hospitals, where you’ll round with team members, from frontline staff to leadership, to understand their needs, celebrate successes and identify proactive solutions. As an essential partner in the Eagle Eye program you will ensure recognition of outstanding efforts and the continued successes of safety initiatives. This is more than a role, it's a rewarding opportunity to create safer patient experiences and support our mission for the highest standards of care!

Essential Functions

• Supports and drives improvement activities for accountable areas based on organizational priorities (project management, measurable deliverables, milestones, and data informed strategy).

• Serves as a liaison between various departments across the Corewell Health System. Communicates, collaborates, networks with and acts as a change agent to key stakeholders. Also ensures continuity and coordination of services with appropriate utilization of resources. Responsible for stakeholder management across collaboration within dept and organizational resources.

• Drives continuous assessment and improvements using appropriate tools and methodology within the business, assists stakeholders and process owners in prioritizing improvement opportunities.

• Partners with teams in driving improvement and change using the drivers of reliability.

• Provides local level coaching and mentoring teams on the use of High Reliability Universal Skills.

• Utilizes High Reliability Cause Solving Principles to find and fix system issues.

• Reinforces the use of high reliability leadership methods.

• Uses safety data to improve outcomes and drive down patient harm.

Qualifications

Required

• Associate's Degree in Healthcare, Business, or related field

• 2 years of relevant experience in Quality, Safety, Process Improvement

• CRT-At least one Certification from preferred list - Just Culture Training within 1 year of hire

Preferred

• Bachelor's Degree or equivalent Healthcare, Business, or related

• 1 year of proven experience in participation on improvement initiatives

• RN highly preferred

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Dearborn Hospital - 18101 Oakwood Blvd - Dearborn

Department Name

Safety Patient - Corporate

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

7 a.m. - 3:30 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.