- Location
- Bucharest - Dacia One, Romania
- Type
- Full-time
- Department
- IT
- Source
- Workday
Description
Discover ING Hubs Romania
ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals.
We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca.
Our tech capabilities remain the core of our business, with more than 1800 colleagues active in Data and Analytics Tech, Tech Foundation and Channels, Retail Core Banking and Architecture, and Global Products and Technology Services.
We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.
For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?
Here’s a sneak peak of what our colleagues say about working within ING Hubs Romania:
- At ING, we're building the solutions of tomorrow, today | 80% of our colleagues in Romania agree
The Mission
In your role you will support the Wholesale Banking Data Management organizations in achieving a well governed data lake that ensures data availability, common understanding of business terms, impeccable data quality, traceable and controlled data in line with local and global regulations.
As Customer Journey Expert (CJE), you will be part of the tribe Wholesale Data Management Operations and one of the squads working on the Robust Data Operations and Analytics Platform. You will work in a cross-border and cross-functional team focused on supporting the delivery of local and regional regulatory initiatives.
Your day to day
The CJE will be responsible for building out and delivering the business requirements, business processes and business constraints for the global and domain CDO functions, as well as for the business functions across domain. The Customer Journey Expert will apply and align with Global Data Management’s principles, standards and good practices. Within the platform of WB Data Lake and the Management Information / Business Analytics (MIBI) environments, he / she will take responsibility in making sure data is, through this platform, available for the data owners and data users. This includes having Data Governance as well as business analytical capabilities in place for the respective users.
Key characteristics:
• Self-starter with a good ability to work in a global team across various locations
• Able to show role ownership and accountability
• Good knowledge of the agile way of working, but also has a pragmatic approach how to combine this in areas where close collaboration and transparency is a must
• Design Thinking, which enables big-picture view into details required for in-depth analyses resulting to good decision making
• Has analytical skills that bring structure to the team
• Ability to ask the right questions which aids in identifying the core problem
• Results oriented with an ability to find ways of solving or pre-empting problems
• Sound understanding of business principles and concepts including an understanding how Datahow Data Management is influenced by financial services functions and processes
• Consulting mindset including an ability to think about Data Management in a way that is abstracted from how business functions currently operate
• Has the resilience and grit in handling escalations and work under pressure of different stakeholders and management
• Hands-on mentality in a data-driven setting
• Fosters trust and sets expectation that differences are embraced within the Tribe
• Excellent verbal and written communication skills
• Banking experience would represent a plus
Key responsibilities:
• Develop vision and strategy for (elements of) the Data Management and Analytics Platform.
• You will develop the product vision together with your stakeholders and squad, further creating and maintaining a product backlog according to business value.
• You will keep your hands-on activity within a squad. You will ensure business requirements are translated in the backlogthe backlog by “user stories” (what is needed, for whom and why):
o analyze and document business processes
o identify data to be sourced and structured into the Data Lake
o document requirements on data quality, data privacy, data security, and other relevant aspects of data
o take part in the testing phase
• You will ensure the product backlog is visible, transparent and clear.
• You will facilitate backlog refinement and drive the planning sessions
• You will manage stakeholders by proactively communicating on timelines, impediments and priorities.
• You will secure the operational performance of the assets which are delivered and maintained by your squad.
• You will continuously take the initiative to improve the way of working and the collaboration within your squad. You frequently align with other POs, Chapter Leads and Agile Coach in Data Management to achieve the best overall results.
What you bring to the team
• Strong analytical skills and energy of translating complexity into a clear vision and structure
• Focus on delivery through collaboration, ability to bring people together to work towards the same purpose.
• Outstanding communication skills (ability to communicate clearly, effectively & consistently in different contexts and cultures).
• Strong relationship management experience, with prior experience working collaboratively in a cross functional team
• Resilience and grit in handling escalations and work under pressure of different stakeholders and management
• “MVP” driven, making continuous impact in a complex environment
• You have a passion for Data (Management)
• Bachelor’s Degree in Economics, Computer Science, Information Technology or a related field
• Experience in working with SQL or Cognos and PowerBI preferred
• Previous banking experience: working with WB financial markets products
• Fluent in English.
If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).
