- Location
- The Villages, FL
- Type
- Full-time
- Department
- Healthcare
- Source
- ApplicantPro
Description
Scheduling Coordinator – Home Health
The Villages / Ocala Market | Ocala, Florida | Full-Time
Join a Home Health Leader Celebrating 50 Years of Service
For 50 years, Visiting Nurse Association of Florida (VNA) has been helping patients heal, recover, and remain independent in the comfort of their own homes. As a trusted nonprofit, Medicare-certified home health provider, we are committed to providing compassionate care while creating a supportive workplace where employees can grow and thrive.
We are currently seeking a Scheduling Coordinator to join our team serving the Ocala and The Villages market. If you are organized, detail-oriented, and enjoy helping coordinate care for patients and families, we'd love to hear from you.
What You'll Do
- Answer incoming phone calls and gather information needed to coordinate new patient referrals and admissions.
- Receive and process patient referral information from hospitals, physicians, facilities, and other referral sources.
- Obtain and verify essential patient information, including demographics, diagnoses, insurance information, physician orders, and Face-to-Face (F2F) documentation.
- Assist with coordinating the transition of patients from referral sources to home health services.
- Communicate with patients, families, physicians, referral sources, and internal team members to ensure a smooth transition to care.
- Work closely with clinical and administrative teams to ensure referrals are processed accurately and timely.
- Identify missing or incomplete information and follow up with appropriate individuals to obtain necessary documentation.
- Maintain accurate and timely documentation within the electronic medical record system.
- Help ensure new patient referrals are processed in accordance with agency policies and Medicare and regulatory requirements.
- Provide excellent customer service and represent VNA of Florida with professionalism and compassion.
- Perform other duties as assigned.
What We're Looking For
- At least one year of home health scheduling or coordination experience preferred.
- Medical office, healthcare administration, intake, or referral coordination experience is a plus.
- Strong organizational skills and exceptional attention to detail.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities in a fast-paced healthcare environment.
- Strong computer skills and the ability to learn electronic medical record systems.
- Ability to work independently while collaborating effectively with clinical and administrative teams.
- Professional, compassionate, and patient-focused approach to working with patients and families.
- Commitment to maintaining patient confidentiality and HIPAA compliance.
Why You'll Love Working at VNA of Florida
- Competitive pay
- Paid Time Off
- Medical, Dental & Vision Insurance
- 401(k) Retirement Plan
- Opportunities for professional growth and advancement
- Supportive clinical and leadership teams
- Work for a nonprofit healthcare organization making a lasting impact in the community
- Join an organization celebrating 50 Years of Compassionate Care
Apply Today!
If you're looking for a meaningful career where your work helps connect patients and families with the care they need, we'd love to hear from you.
VNA of Florida
50 Years of Compassionate Care
The Heart of Home Care
Equal Opportunity Employer | Drug-Free Workplace
