- Salary
- $120k – $140k
- Location
- HQ - B1 - Carlsbad, CA, United States of America
- Type
- Full-time
- Seniority
- Senior
- Experience
- 5+ years
- Source
- Workday
Description
The Sr. Enterprise Applications Analyst supports and enhances TaylorMade’s global Oracle ERP platform, with a focus on Oracle EBS Order Management and end‑to‑end Order‑to‑Cash processes. This role serves as a functional expert and trusted partner to the business, ensuring stable operations, scalable solutions, and continuous improvement across global order processing.
This position reports to the Solution Architect, ERP Applications.
Essential Functions and Key Responsibilities:
Core Functional Support & Operations
Provide hands-on functional support for Oracle EBS Order Management, including inbound and outbound EDI order flows
Configure and maintain Order Management setups such as order types, workflows, pricing rules, holds, and shipping parameters
Support end‑to‑end Order‑to‑Cash (O2C) processes across Order Entry, Pricing, Shipping, and Receivables integration
Act as the primary escalation point for critical production issues, driving resolution and clear communication
Proactively monitor order processing performance and address issues impacting business operations
Stakeholder Collaboration
Work closely with Sales, Operations, Finance, and Supply Chain teams to align ERP solutions with business needs
Collaborate with technical teams on integrations, customizations, and performance optimization
Business Analysis & Solution Design
Partner with business stakeholders to gather, document, and validate functional requirements
Analyze current processes, identify gaps, and recommend Oracle‑standard solutions
Translate business needs into clear functional specifications for technical teams
Evaluate change requests for feasibility, effort, and business value
Design solutions that balance business objectives, system integrity, and long‑term maintainability
Testing & Quality Assurance
Develop and execute functional, integration, and regression test plans
Lead functional and system integration testing in partnership with IT and business teams
Validate configurations and enhancements prior to production deployment
Perform root cause analysis and drive permanent issue resolution
Documentation & Training
Create and maintain functional design documentation and process flows
Develop end‑user documentation and training materials
Deliver training and knowledge transfer to business users and support teams
Continuous Improvement & Strategic Initiatives
Identify opportunities to optimize Order Management processes and system performance
Stay current on Oracle EBS updates and enhancements relevant to Order Management
Participate in system upgrades, enhancements, and new ERP initiatives
Partner with Solution Architects on ERP roadmap and future‑state planning
Knowledge and Skills Requirements:
Fluent verbal and written English communication skills required.
Ability to deliver multiple global projects on time while supporting the business and functional teams to keep the Oracle ERP system up and running
Clearly and accurately articulates and validates benefits of the application changes to global business users and development team
Sound communication skills with management, development teams, vendors, systems administrators and other related service providers, both locally and remotely
Excellent relationship building skills, including the ability to develop and nurture productive relationships with IT peers and business colleagues
Proficient in Microsoft Suite (Word, Excel, Outlook, PowerPoint).
Excellent analytical and problem-solving skills with keen attention to detail
Strong project management experience
Fully understand systems development life cycle
Contributes to and helps drive a culture of creativity and innovation
Maintain deep functional expertise across integrated O2C modules:
Order Management
Advanced Pricing
Configurator
ATP/Global Order Promising
Shipping Execution
Inventory
Work In Process
Bill of Materials
Receivables
Ensure seamless data flow and process integration between OM, adjacent modules (WIP, BOM, Purchasing, iPayments) and EDI integrations
Support regional configurations and deployments across global operations
Education, Work Experience, and Professional Certifications:
Bachelor’s Degree, preferably in computer science, or other related technical field of study
8+ years progressive IT experience in programming
5+ years of experience supporting Oracle EBS order management, manufacturing and supply chain processes
Experience or training in ITIL preferred
Experience with Agile/Scrum Methodology
Implementation of key projects related to Oracle supporting mid-large size business
Preferred Experience:
Experience with SQL and PL/SQL for support and implementation assistance with technical staff.
Understanding of Oracle Workflows, APIs, and Open Interfaces using within Oracle eBusiness.
Experience with Oracle eBusiness modules outside base ERP modules, and Oracle Fusion cloud applications, which may interface to the ERP.
Experience leveraging AI‑enabled tools to support analysis, automation, and decision‑making across ERP processes.
Work Environment / Physical Requirements:
Normal office conditions with extensive computer and phone usage.
Ability to work extended hours as necessary.
Able to work efficiently and accurately in an atmosphere of frequent interruption.
Light physical effort equal to frequent lifting or moving of lightweight materials.
Frequent travel may be required.
TaylorMade is a performance driven organization and our total rewards approach to compensation is designed to support this. We consider many factors in determining base compensation, including position scope, job related knowledge, education, skills, experience, and work location. The expected annual base pay range for this position is $120,000 - $140,000. Additional benefits, such as health & wellness, performance bonuses, product discounts, holidays, paid time off, etc. may also be offered in accordance with our plans.
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TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.