- Salary
- £140 – £250/mo
- Location
- Newburyport, MA
- Workplace
- Remote
- Type
- Full-time
- Experience
- 2+ years
- Education
- Bachelor
- Closing date
- May 1, 2026
- Source
- GoHire
Description
Job Title: Account ManagerCompany: Atomicmail.ioAre you a highly motivated and results-driven individual with a passion for customer success? Do you thrive in a fast-paced environment and enjoy building long-lasting relationships with clients? If so, then we have the perfect opportunity for you!Atomicmail.io is a leading email marketing platform that helps businesses around the world connect with their customers through personalized and targeted email campaigns. We are currently looking for a dynamic and enthusiastic Account Manager to join our growing team.As an Account Manager, you will be responsible for managing a portfolio of client accounts and creating strong and profitable relationships with them. You will act as the main point of contact for your clients, providing them with guidance, support, and expertise to help them achieve their goals using our platform.Responsibilities:Establish and maintain strong relationships with assigned clientsConduct regular check-ins and communication with clients to understand their needs and ensure their satisfaction with our servicesProvide clients with training and resources to maximize their use of our email marketing platformCollaborate with the sales team to identify and pursue upselling opportunities with existing clientsWork closely with the customer success and technical support teams to troubleshoot and resolve any account-related issuesMonitor and track client usage and performance, and provide strategic recommendations and insights based on data analysisKeep up-to-date with industry trends and best practices to proactively advise clients and enhance their email marketing strategiesConduct presentations and demos to potential clients to showcase our platform and servicesRequirements:Bachelor's degree in Business, Marketing, or a related fieldMinimum of 2 years of experience in account management or customer success, preferably in the email marketing or SaaS industryProven track record of building and maintaining successful client relationshipsStrong communication and interpersonal skills with the ability to effectively present and influence at all levels of an organizationExcellent problem-solving and analytical skillsKnowledge of email marketing strategies and best practicesAbility to work in a fast-paced and dynamic environmentProficient in Microsoft Office and CRM softwareBenefits:Competitive salary and attractive commission structureComprehensive health benefits packageCareer development and growth opportunitiesFun and inclusive company culture with team-building activities and eventsFlexible work schedule and remote work optionsDynamic and innovative work environment