Customer Service Support

OverviewWe are seeking a dedicated and customer-oriented individual to join our dynamic team at M&M Eggs. This position plays a crucial role in ensuring customer satisfaction and providing high-quality support to our clients.Key ResponsibilitiesHandle customer inquiries via phone, email, and chat in a professional manner.Resolve customer complaints efficiently and ensure a positive experience.Maintain accurate records of customer interactions and transactions.Collaborate with other departments to enhance service delivery.Provide product information and support to customers as needed.RequirementsProven experience in a customer service role.Excellent communication and interpersonal skills.Ability to work well under pressure and manage multiple tasks.Strong problem-solving skills and attention to detail.Proficient in using customer service software and Microsoft Office.